Financial Crime Officer at Heartland Bank Ltd

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

06 Aug, 26

Salary

0.0

Posted On

08 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AML/CTF, KYC, Transaction Monitoring, Fraud Management, Regulatory Reporting, Customer Due Diligence, Financial Crime Risk Management, Data Analysis, Internal Reporting, Issue Resolution, Retail Banking, Risk Assessment

Industry

Banking

Description

Financial Crime Officer We have an exciting opportunity for a Financial Crime Officer to join the Heartland Bank Australia team based in Melbourne. Is this your next role? You will play a key role in supporting Heartland Bank Australia’s AML/CTF and fraud operations. Working closely with the Financial Crime Specialist and broader Operations and Risk teams, you will complete day‑to‑day financial crime activities including KYC, transaction monitoring, fraud management and regulatory reporting. You will always act ethically and with integrity, ensuring your work aligns with Heartland’s Values and supports positive customer outcomes. Does this sound like you? You are detail oriented, organised and enjoy working in a collaborative, fast‑paced environment. You are comfortable managing competing priorities, working within regulatory frameworks and taking ownership of tasks from start to finish. You bring a proactive mindset and are keen to continue developing your skills in financial crime risk management. Key responsibilities: · Completing AML/CTF, KYC and fraud operational tasks, including transaction monitoring and customer due diligence · Supporting fraud management activities, investigations and customer responses · Assisting with internal and external financial crime reporting, including IFTI, UMR and SMR reporting · Supporting delivery of financial crime activities within required SLAs · Assisting with investigations, complaints and audit queries related to financial crime · Maintaining and updating financial crime processes in line with regulatory and industry changes · Supporting risk assessments for existing, new and developing products · Assisting with data analysis and internal reporting where required · Promoting a strong financial crime risk management culture across Operations You’re a pro with: · Financial crime, fraud or AML/CTF experience within a financial institution · Strong attention to detail and sound judgement · Clear, professional written and verbal communication · Managing tasks end‑to‑end with a high degree of accuracy · Working collaboratively across teams while taking ownership of outcomes Ideally, you will also bring experience with: · Retail banking products and environments · Transaction monitoring and customer risk assessments · Regulatory reporting obligations · Investigative work and issue resolution · Managing ambiguity and changing priorities A bit about us and what we do At Heartland Bank Australia, we focus on providing Australians with specialist banking products that are the best or only of their kind. We do this digitally so our customers can spend more time on the things that matter most. We’re well‑established in Australia and have been serving customers since 1971. We’re part of the Heartland Group, with more than 145 years’ experience in financial services, and are listed on the NZX and ASX (HGH). Can you see yourself here? Our values define who we are. We do the right thing, work as one team, are always evolving and have big ambition. We offer genuine opportunities for learning and career development, and you can get involved in driving positive change through our internal networks and initiatives. Our perks include flexible working, wellbeing initiatives, team events and more. Diversity & inclusion At Heartland, we celebrate what makes us different. We’re committed to creating an inclusive workplace where everyone can be themselves. We’re an equal opportunity employer and strongly encourage applications from all backgrounds. Let us know if you need adjustments or support throughout the recruitment process. Keen to learn more? To learn more about Heartland, visit heartlandbank.com.au or follow us on LinkedIn. Please note you must be eligible to work in Australia. Heartland is an innovative and award-winning financial services group. We’re committed to creating a culture of inclusivity that celebrates our diversity and supports the wellbeing of our people. Introduce yourself to our team and we'll get in touch if there's a role that seems like a good match. Across the Heartland group, we’re looking for people who will embrace the opportunities we provide to learn, contribute and make a difference. You’ll find meaningful work and an environment that is fast-paced, rewarding and supportive. The Heartland group is a digital financial services group of companies, which includes Heartland Bank in New Zealand and Heartland Bank in Australia (which includes our StockCo team).

Responsibilities

The role involves executing day-to-day financial crime activities including KYC, transaction monitoring, and fraud management. It also requires assisting with regulatory reporting (IFTI, UMR, SMR) and supporting risk assessments for banking products.