LOCATION:

4900 Tiedeman Road - Brooklyn, Ohio 44144-2302
This is a hybrid role with an onsite expectation in one of our offices.
Please note that there are multiple positions available, and the positions will report to various managers on the team.
The EDD Investigator is a role within the Bank’s BSA/AML Customer Due Diligence Unit. This role is primarily responsible for performing the initial and periodic due diligence review of high risk clients. These high risk reviews encompass evaluating the risk factors that result in a high client score, performing negative media searches using Bank and internet resources, ensuring required account documentation is current, and analyzing account activity. The EDD Investigator will also be required to interface with relationship managers, as necessary, to obtain additional information or documentation. Moreover, the role is required to complete these high risk reviews according to established SLA timeframes, document the outcome and conclusions of each review, and to escalate for further review any clients with unusual activity.
Conducting, decisioning and/or recommending next steps leading to investigations related to suspicious activity or customer transaction and behavior patterns along with identifying potential onboarding and retention risk.
Works independently with some supervision from manager.
Working more complex detection alerts (deeper understanding of transaction monitoring scenarios), and/or verifying customer transaction activity via internal and external systems, based on scenario or customer type.
Demonstrate strong investigative/analytical skills and be able to formulate and clearly articulate a supportable rationale behind the decisioning of the alerted activity while complying with departmental procedures.
Partner with the Lines of Business (LOB) to clarify and document risk factors associated with a client or banking relationship and/or resolve matters where the supporting documentation does not adequately describe risk associated with a client.
Develop good rapport and communication with Compliance/LOB partners.
Identify and escalate information that appears to be suspicious in nature.
Identify opportunities to improve the effectiveness and/or efficiency of policies, procedures and/or processes and make the appropriate recommendations to management.

QUALIFICATIONS:

High school diploma or equivalent
One year of investigative, relevant banking, customer contact and/or law enforcement experience.
Strong oral and written communication skills.
Analytical ability.
Proven organizational skills.

PREFERRED QUALIFICATIONS:

Bachelors’ Degree in Business Administration, Criminal Justice, Intelligence Studies or other related field of study
Relevant Certifications (i.e. Certified Anti Money Laundering Specialist - CAMS certification, Certified Fraud Examiner - CFE or other accredited related industry certification)
Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.

Please refer the Job description for details