SUMMARY

Responsible for assisting and supporting the day-to-day operations of the firm by posting daily payments and issuing court cost checks. Processes all payments received by consumer via mail, walk-in and internet payments. Performs a variety of general accounting and clerical support tasks including, but not limited to, generating client remittance reports and cost invoices, verifying the accuracy of the reports, updating and maintaining current client standards and compiling data and preparing reports if needed. Processes consumer refunds and other requests in a timely manner. Works closely with other employees of the Firm and the Firm’s clients to resolve issues and/or questions with payments, costs, invoices and remits.

KNOWLEDGE AND SKILL REQUIREMENTS

1. Sound knowledge in Accounting principle and Finance.
2. Strong Computer skills, with working knowledge of Microsoft Office products. A minimum of intermediate knowledge of Microsoft Word and Excel.
3. Desire to learn and ability to adapt quickly to a changing business environment.
4. Ability to work independently or in a team environment.
5. Excellent communication skills (both written and verbal) and strong customer service skills.
6. Ability to manage several projects and meet deadlines.
7. Dependability and regular attendance, with a willingness to work more than 40 hours per week if needed.
8. Professionalism, articulate and hard working individual

PRIMARY RESPONSIBILITIES AND DUTIES

1. Posting daily payments from Consumers including, but not limited to, personal checks, money orders, bank and wage garnishments, checks from courts, etc.
2. Maintains an accurate accounting of the day’s check totals and keys that information into the daily Reconciliation Sheet. Responsible for reconciliation the daily deposits.
3. Processes daily ACH and CC payments including ones set up in the office and payments made on-line through the “Pay-It-Now” website. Ensure payments are posted to the correct file and the proper file is uploaded to the bank for processing.
4. Responsible for cutting all court cost checks and running any diaries that relate to court costs.
5. Process all client remittances and cost bills as assigned by the manager. This includes daily, weekly and monthly retail and commercial remittances. Ensures that we are complying with client standards in regards to frequency, deadlines and delivery of reports and funds (wire, live check, ACH, etc.)
6. Processes Daily Bath Remittance and reviews for accuracy in regards to payment allocations.
7. Responsible for the daily maintenance of “Problem Tracker” and handling other issues, requests and questions that may come via email or phone in a timely manner.
8. Process direct payments made to our clients and ensure that they are properly invoiced.
9. Handle all refunds (overpayments, bankruptcy refunds, etc.) and ensures the proper steps are followed to ensure accuracy.
10. Responds to client and employee questions about payments, costs, remits and invoices. If needed, seeks additional help from a manager.
11. Adheres to the policies that pertain to the department and the Firm.

ADDITIONAL RESPONSIBILITIES

1. Assists in writing, revising, editing and proofreading company accounting policies & procedures and related documents as need.
2. Assists in training new employees on an as needed basis or when cross-training is required.
3. Other duties as requested by a manger or attorney.
   BENEFITS: Medical, Dental and Vision Insurance, Life Insurance, Paid Vacation, Paid Time Off, Paid Holidays, 401k Plan with company match. Short & Long-Term Disability provided by the firm. Screening Requirements: Criminal Background Check, fingerprinting and drug screening
   Requirements: