ABOUT US

On a mission to reinvigorate broking. Oneglobal is a commercial insurance and reinsurance broker set up with the singular focus of improving the way in which businesses around the world manage risk via insurance.
We think broking needs a refresh, and that our approach builds that foundation. We have ambitious plans for the future and are looking to grow our talented team. If you would like to find out more about Oneglobal, please visit our website or our LinkedIn page.

KEY ACCOUNTABILITIES

• Provides global broker support to the relevant broking teams, preparing renewal statistic/documentation ready for market placement
• Trusted technical support providing timely creation and preparation of global market and client documentation, in particular slip production, wording and clauses knowledge
• Support with drafting of client evidence of coverage to include, Debit/Credit Notes and all related documentation
• Ensures internal paper & electronic systems, databases and workflows are maintained and updated and meet Contract Certainty and regulatory guidelines
• Uses OGB’s Broking Systems to produce documents and accounting entries and ensure their accuracy
• Submits Slips and LPAN’s to Bureau (XIS) for signing and will utilise London Market based portals to facilitate their role, including, but not limited to; XIS Insurance Portal and the IMR as well as Lineage
• Assist with client liaison ensuring all global queries, data requests and resolution of queries are dealt with promptly to ensure client satisfaction
• Develops business relationships with global markets, clients and colleagues to provide optimal service to clients
• Ensure client service delivery is continuously reviewed to achieve optimal client satisfaction

SKILLS & KNOWLEDGE

• Intermediate knowledge of the (re)insurance market in order to address client and technical issues
• Good communication and interpersonal skills
• Accurate and good attention to detail
• Demonstrate a good understand of global market dynamics and how this impacts on existing and potential clients
• Work within agreed procedures and processes
• Well organised and able to prioritise and multi-task, working well under pressure and to strict deadlines
• Sound technical knowledge and experience, with particular focus on account management and processing of Financial Lines business, along with other Non-Marine classes of business
• CII qualified or working towards CII qualification
• Team player and willing to work flexibly and assist colleagues as required
• Intermediate Microsoft Excel knowledge is essential

We have a fantastic opportunity for an enthusiastic individual to join our growing Non-Marine Client Services team. The team operate in a fast-paced, client facing and dynamic environment with a clear focus on delivering client excellence globally.
This is an exciting opportunity to be part of and shape Oneglobal’s growing international network of offices. The successful candidate will have experience in a similar technical support role and will be passionate about providing excellent technical knowledge and understanding, to deliver proactive solutions to clients. You will provide value-added technical support to clients predominantly focussing on Financial Lines but you will gain exposure across all Non-Marine classes of businesses globally, including Property, Construction, Casualty and Power & Renewables.
The role is based in our London office on a permanent basis and is an exciting opportunity to play a key role working collaboratively with our broking teams and network of global offices, enabling a great balance of personal career progression, involved in varied classes of emerging market businesses and international client exposure. The role will be operating in an inclusive culture with a supportive environment to learn on the job and develop your skillset.