WHO WE ARE

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

GET TO KNOW THE BUSINESS

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

WHAT YOU NEED TO KNOW:

Seeking a Financial Lines Complex Claims Adjuster, to deal with a mixed case load of financial lines claims including Professional Indemnity (PI) and Directors and Officers Liability, (D&O) EPL and management liability from notification through to resolution of claims. Role will be client facing and in addition to coverage, legal liability and quantum analysis, will include interaction with brokers, insureds, external providers and internal stakeholders.

• Able to handle and investigate all claims in accordance with company standards and procedures and demonstrate accurate and timely reserving.
• Promote compliance with best practice for all aspects of claims assessment/handling and actively promote and demonstrate principles of Treating Customers Fairly (TCF).
• Support the Claims Manager and claims team on an ongoing basis and work closely with underwriters providing feedback on claims issues, wording and market trends.
• Proactively identify and review suspect/fraudulent claims on a consistent basis in line with company’ internal requirements.
• Foster good relationships with internal and external customers and drive excellent customer service.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our
people are not only respected as individuals, but also truly valued for their unique perspectives.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Seeking a Financial Lines Complex Claims Adjuster, to deal with a mixed case load of financial lines claims including Professional Indemnity (PI) and Directors and Officers Liability, (D&O) EPL and management liability from notification through to resolution of claims. Role will be client facing and in addition to coverage, legal liability and quantum analysis, will include interaction with brokers, insureds, external providers and internal stakeholders.

• Able to handle and investigate all claims in accordance with company standards and procedures and demonstrate accurate and timely reserving.
• Promote compliance with best practice for all aspects of claims assessment/handling and actively promote and demonstrate principles of Treating Customers Fairly (TCF).
• Support the Claims Manager and claims team on an ongoing basis and work closely with underwriters providing feedback on claims issues, wording and market trends.
• Proactively identify and review suspect/fraudulent claims on a consistent basis in line with company’ internal requirements.
• Foster good relationships with internal and external customers and drive excellent customer service