Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Financial Operations Associate - VOIS at Vodafone United States

Giza, Giza, Egypt -

Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

0.0

Posted On

24 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Refunds, Customer Collections, Email Communication, Root Cause Analysis, KPI Compliance, SOX Compliance, Organizational Skills, Problem-Solving, Microsoft Word, Microsoft Excel, Detail-Oriented, Multitasking, Accuracy Under Pressure, Spanish Language

Industry

Telecommunications

Description

Process customer refunds in line with policy. Execute customer collections and send statements of account. Handle customer queries and complex email requests professionally. Conduct root cause analysis for KPI and SOX compliance. Support backup tasks during the absence of primary resources. Proficient in English (Intermediate level). Fluent in the local language; Spanish knowledge is an advantage for supporting specific markets. Strong computer skills, including advanced proficiency in Microsoft Word and Excel. Detail-oriented with excellent organisational and problem-solving abilities. Ability to manage multiple tasks and maintain accuracy under pressure. Not a Perfect Fit? If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Financial Operations Associate will process customer refunds and execute customer collections while handling queries and complex email requests. Additionally, they will conduct root cause analysis for compliance and support backup tasks during absences.