THE OPPORTUNITY

We are looking for several Financial Planning Administrators (known internally as Client Executives) to join our team and manage specialised administration support/services and maintain excellent client relationships. Integral to the delivery of outstanding client experiences at Progeny, you will work alongside our knowledgeable Paraplanners and Financial Planners to assist on cases for a wide range of clients. You will be empowered to take on new tasks, develop specialist knowledge and establish yourself as ‘a go to’ person in your team.
We are seeking someone who has gained some experience working in financial services (2 +years) and is motivated by delivering high quality work. This opportunity is ideal for someone who enjoys working autonomously when needed, as well as working collaboratively, contributing ideas and sharing knowledge with others.

This role offers great opportunities to expand your knowledge about financial services, FCA principles, develop your technical expertise and support the learning of others. You’ll gain this through:

• Regular coaching, development conversations and opportunities to advance you career through a variety of pathways.
• Great exposure to a range of different areas of wealth operations and working in close partnership with multiple stakeholders.
• Becoming a training buddy to support and guide your newest team members.

We are a busy team, passionate about providing the best service to our clients. We are committed to developing our people and this role will provide clear progression and growth opportunities within the Wealth Operations team and wider business.
If this sounds like your next role, please apply today!
Location
This role will be based in our Marlow office. We operate hybrid working enabling home and office working, allowing you to balance your personal responsibilities/interests and connecting with your colleagues.

WHAT YOU WILL DO

The focus of this role is the timely provision of specialised administration services to our clients and colleagues, always adhering to best practices. You will take responsibility for:

• Client service: acting as a point of contact for clients, resolving client queries, preparing for client meetings and maintaining positive client relationships.
• Managing documentation: ensuring thorough preparation, review and management of client documentation and maintain comprehensive client files and reports.
• Client account management: completing any additional client requests within set timeframes, including all client post meeting actions.
• Completing transactions: performing trading independently such as switches, withdrawals and contributions.
• Process management: undertaking all processes required within the Client Executive centre of excellence and managing all tasks.
• Liaising with providers: dealing professionally with third-party providers regarding transactions and submissions.
• Data and system management: using platforms and systems to complete your duties, ensuring data integrity and accuracy across all client records. Maintaining the accuracy of our CRM and ensuring this is accurate and kept up to date.

This role offers great opportunities to expand your knowledge about financial services, FCA principles, develop your technical expertise and support the learning of others. You’ll gain this through:

• Regular coaching, development conversations and opportunities to advance you career through a variety of pathways.
• Great exposure to a range of different areas of wealth operations and working in close partnership with multiple stakeholders.
• Becoming a training buddy to support and guide your newest team members