FINANCIAL SERVICE REPRESENTATIVE, Full-time at Fulton County Health Center

Wauseon, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Mar, 26

Salary

0.0

Posted On

19 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Financial Counseling, Account Management, Cashier Duties, Microsoft Excel, Microsoft Word, Insurance Knowledge, Organizational Skills, Communication Skills, Multi-tasking

Industry

Hospitals and Health Care

Description

Description Financial Service Representative Department: Finance - Cashiers Office Status: Full-time, 80 hours bi-weekly Shift: 1st Shift, 8:15 AM - 4:45 PM (Monday - Friday) ----------------------------------------------------------------------------------------------------------------------------------- Position Summary: Fulton County Health Center is seeking a dedicated and compassionate Financial Service Representative to join our Finance Department within the Cashiers Office. The primary responsibility of this position is as a Financial Counselor, needing excellent customer service skills and ensuring confidentiality. Additionally, you will help with account management, attorney letters, and bankruptcy notices, price estimates, and may be required to perform cashier duties as needed. Key Responsibilities: Interview uninsured and underinsured patients to assess eligibility for financial assistance programs. Counsel and educate patients about their financial liabilities. Process applications for financial assistance and work with patient accounts within the system. Handle attorney letters and bankruptcy notices. Perform cashier duties, including posting insurance payments and managing financial transactions, balancing cash drawer, direct deposits, and zero-pay postings. Maintaining and balancing spreadsheets. Communicating with Insurance Companies. Scan and Index. ----------------------------------------------------------------------------------------------------------------------------------- Requirements Business or Medical Associates degree preferred, or a minimum of two years’ experience in an office setting. Previous experience in customer service, phone communication, and computer system use is required. Proficient in Microsoft Excel and Microsoft Word. Ability to navigate the internet and multiple websites efficiently. Strong knowledge and understanding of insurance EOB's and remit codes. Strong organizational and communication skills. Ability to multi-task.

Responsibilities

The Financial Service Representative interviews patients to assess eligibility for financial assistance programs and educates them about their financial liabilities. They also handle account management tasks, including processing applications and performing cashier duties as needed.