Financial Services Account Associate Specialist at FIS Global
Poznań, wielkopolskie, Poland -
Full Time


Start Date

Immediate

Expiry Date

03 Aug, 25

Salary

0.0

Posted On

04 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

German

Industry

Outsourcing/Offshoring

Description

EVERY DAY, OUR TEAMS INNOVATE IN THE FINANCIAL WORLD. WE WORK TOGETHER TO WORK SMARTER AND MAKE A DIFFERENCE AT THE SAME TIME. WE FOCUS ON DIVERSITY AND INCLUSION AND GIVE EVERYONE ON THE TEAM A VOICE. AND WE CELEBRATE OUR SUCCESS TOGETHER. IF YOU WANT TO MAKE A DIFFERENCE IN THE FINTECH INDUSTRY, WE WOULD LIKE TO KNOW FROM YOU: ARE YOU FIS?

We are currently looking for an experienced Financial Services Account Associate Specialist with German to support the Client Services team for our location in Poznan.

Responsibilities
  • The telephone and written answers from everyday to complex inquiries of our customers and consultants.
  • Responding to our customers’ problems and finding solutions.
  • Compliance with quality standards, possible control function.
  • Verification of customer orders and, if necessary, corresponding post-processing.
  • Escalation of difficult issues and complaint management.
  • Participation in projects to implement the company’s goals and improve certain processes.
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