EVERY DAY, OUR TEAMS INNOVATE IN THE FINANCIAL WORLD. WE WORK TOGETHER TO WORK SMARTER AND MAKE A DIFFERENCE AT THE SAME TIME. WE FOCUS ON DIVERSITY AND INCLUSION AND GIVE EVERYONE ON THE TEAM A VOICE. AND WE CELEBRATE OUR SUCCESS TOGETHER. IF YOU WANT TO MAKE A DIFFERENCE IN THE FINTECH INDUSTRY, WE WOULD LIKE TO KNOW FROM YOU: ARE YOU FIS?

We are currently looking for an experienced Financial Services Account Associate Specialist with German to support the Client Services team for our location in Poznan.

• The telephone and written answers from everyday to complex inquiries of our customers and consultants.
• Responding to our customers’ problems and finding solutions.
• Compliance with quality standards, possible control function.
• Verification of customer orders and, if necessary, corresponding post-processing.
• Escalation of difficult issues and complaint management.
• Participation in projects to implement the company’s goals and improve certain processes.