ESSENTIAL QUALIFICATIONS

• Grade 12 diploma
• Diploma/Certificate from a recognized post-secondary institution with focus on business or finance or equivalent
• Understanding and adherence to relevant policies and procedures including but not limited to, the Privacy Act, Anti-Money Laundering, and Terrorist Financing Act, the Credit Union Act and Credit Union Loan Policies
• Previous customer service and/or sales experience
• Demonstrated desire to serve others in a friendly and professional manner
• Ability to identify and willingness to act upon sales and service opportunities
• Strong interpersonal and communication skills, both verbal and written
• Attention to detail with high degree of accuracy
• Ability to work in fast-paced environment and perform well under pressure
• Ability to prioritize using sound judgment to make timely and effective decisions
• Knowledge of Access Credit Union’s products and services
• Ability to follow standardized policies and procedures
• Knowledge of risk management within the financial industry
• Proficient computer skills