FINANCIAL SERVICES OFFICER at MULTIPLI FEDERAL CREDIT UNION

Columbia, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

34.31

Posted On

06 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Loan Applications, Underwriting, Customer Service, Account Management, Conflict Resolution, Communication Skills, Financial Analysis, Compliance, Public Relations, Problem Solving, ITM Assistance, Vault Replenishments, Balancing, Cross Selling, Relationship Building, Confidentiality, Discretion

Industry

Banking

Description

Job Details Job Location: 111 EAST BROADWAY - COLUMBIA, MO Salary Range: $22.88 - $34.31 Hourly Description Role: To promote a positive service relationship and improve account engagement with members and nonmembers by identifying loan products and account services that best fits their needs. Essential Functions & Responsibilities: Takes member loan applications and underwrites according to loan policy and procedure. Follow up with member applications and inquiries. Process the approved loans and set up date to close the loan and make disbursements. Opens new accounts, CDs, IRAs and other credit union products. Explains services to current and potential members to generate additional business and to promote positive public relations. Analyzes potential opportunities to promote additional products and financial services. Resolves account-related questions and concerns with members and nonmembers Evaluates all branch activities to ensure they are in compliance with established Credit Union policies, procedures, and objectives; recommends changes to manager. May assist with ITM and Vault Replenishments and Balancing. Performs other job related duties as assigned. Performance Measurements: Identify opportunities to cross sell products and services for the betterment of members and nonmembers financial well being. Maintain a working knowledge of the credit union's standards and governmental regulations. Provide informed, professional and accurate service and support to all members and nonmembers. Keep management informed regarding key operating issues affecting the branch. Contribute to the department production goals for loans, loan products, accounts, and account products. This Job Description is not a complete statement of all duties and responsibilities comprising the position. Qualifications Knowledge and Skills: Experience: Three years to five years of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills: Must have good communication skills. Able to operate a 10-key calculator, and computer keyboard. Physical Requirements: Work Environment: No hazardous or significantly unpleasant conditions (such as in a typical office). Position is not eligible to work remotely. Multipli Credit Union is a participant in E-Verify, which allows verification of eligibility for employment in the United States for all applicants.

Responsibilities

The Financial Services Officer is responsible for promoting positive service relationships and improving account engagement by identifying suitable loan products and account services. They also handle loan applications, open new accounts, and resolve account-related inquiries.