Financial Services Rep I or II (Full-time) at Educational Employees Credit Union

Fresno, California, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

31.88

Posted On

17 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Member service, Sales, Leadership, Mentoring, Cash handling, Communication skills, Financial transactions, Conflict resolution, Cross-selling, Teamwork, Professionalism, Data entry, Negotiable instruments, Customer service

Industry

Financial Services

Description

Description PAY GRADE: 19N, 20N PAY RANGE: $19.07 - $31.88 DEPARTMENT: Branch Operations Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. Known for its outstanding member service, EECU promotes a positive work environment and supports employee well-being with a competitive benefits package, including a 6% employer contribution to 401k. In 2025, EECU received the Gold Award for Best Credit Union and the Silver Award for Best Place to Work in The Fresno Bee's 2025 Best of Central California People’s Choice Awards. Clovis West Branch Hours: 8:30 am – 4:30 pm Monday through Friday No evenings or weekends! Become a part of this exciting and dynamic branch that works to develop 30+ Clovis Unified High School students into business professionals! As an FSR I or II, you will have the opportunity to develop essential leadership skills while managing day-to-day operations at the branch, assisting both students and members with their financial needs. The ideal candidate for this position will have a positive attitude, great member service/sales skills and a desire to take a leadership role assisting students with their interactions. This position will work closely with and help mentor students. As a role model, you will demonstrate unrivaled customer service, sales and dependability while assisting members with their financial needs. Click HERE to learn more about the EECU Clovis West Branch. Responsibilities of the position include: Mentor and support student FSRs in their day-to-day transactions Strong leadership and mentoring skills (or desire to develop them) Provide exceptional member service Assist with financial transactions and inquiries on platform Encourage leadership, teamwork, and professionalism among student staff Accurately process teller transactions (loan payments, transfer of funds, etc.) Thorough knowledge of negotiable instruments such as cash and checks Efficiently and accurately record information Research and resolve members’ concerns Cross-sell credit union products and services Efficiently utilize the software systems provided to perform member transactions Requirements Requirements of the position include: Previous cash handling and/or customer service experience Desire to provide outstanding member service Ability to cross-sell Self-motivated Good communication skills Dependable (arrive to work on time as scheduled) Candidates for FSR II will have membership/vault or lending experience Spanish speaking is desired

Responsibilities

The Financial Services Representative will mentor student staff and manage day-to-day branch operations while providing exceptional member service. Responsibilities include processing financial transactions, resolving member inquiries, and cross-selling credit union products.