Financial Services Rep - Member Information Center at Worth Credit Union

Bedford, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Oct, 26

Salary

0.0

Posted On

11 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Financial Institution Experience, XP2, Meridian Link, Communication, Time Management, Organizational Skills, Attention To Detail, IT Skills, Bilingual English/Spanish

Industry

Description

Worth Credit Union strives to provide excellent member service, which is a result of having friendly, knowledgeable, and helpful employees. Career opportunities at various levels exist with the credit union. Worth Credit Union is an Equal Opportunity Employer. We accept applications at all times even when a specific opening is not available. We conduct background screens and drug testing on candidates for employment, and we certify all employees through E-Verify. Worth Credit Union offers full-time employees an excellent benefits package that includes: Health, Dental, and Vision Insurance Life Insurance Long Term Disability Insurance Flexible Spending Accounts 401(k) Plans (also available for part-time employees) Paid Holidays (also available for part-time employees) Generous Vacation and Sick Days (also available for part-time employees) Worth Credit Union promotes from within whenever possible, so your career can progress within the same company. We hire only the best and brightest. Our positions are demanding but provide an excellent opportunity to learn the financial industry. Work Hours: Monday-Friday 9:20 am-6:05 pm and two Saturdays per month 8:30 am-12:30 pm. Summary: The FSR position performs member services and support via the telephone. Main responsibilities include opening accounts, establishing IRAs, issuing debit cards, handling member inquiries, wires, and transfers, assisting with home banking and bill pay issues, and cross-selling the credit union's products and services. Requirements: Candidate must have a minimum of 1 year recent financial institution experience. Previous credit union experience with XP2 and/or Meridian Link is desirable. Must be able to sit at a workstation and be comfortable talking on the telephone for extended periods of time. Outstanding customer service skills are essential for this position, including the ability to communicate effectively with tact and professionalism. Additional requirements include knowledge of basic office functions: IT skills (maneuvering around Windows, browser-based applications, email), strong time management, organizational skills, and attention to detail. Bilingual skills (English/Spanish) preferred. Benefits: Full benefits package including medical, dental and vision coverage; paid vacation, sick time and holidays; 401(k) Program, EAP and business casual dress. Upon successful completion of the required training program and probationary period, it is possible that this can a hybrid work arrangement (meaning three days per week in the office and two days per week remote). Worth Credit Union is an Equal Opportunity Employer. Worth Credit Union makes no guarantee as to the availability of the posted positions. Due to ongoing recruitment efforts, some of these positions may have been filled or have offers pending to existing candidates.

Responsibilities

Perform member services and support via telephone, including opening accounts and establishing IRAs. Handle member inquiries, process wires and transfers, and cross-sell credit union products.