JOB DESCRIPTION SUMMARY

Department - Finance and Risk Management

FIRST REVIEW OF APPLICATIONS WILL BE ON 5/30/2025.

Pima County’s Department of Finance and Risk Management is looking for multiple skilled and motivated individuals to join their Financial Transactions Division. This is a dedicated team of professionals who are responsible for delivering functional administrative support for Pima County’s ERP (Enterprise Resource Planning) systems, including the financial, budgeting, and work management systems. Primary tasks include maintaining the reliability of the ERP systems and providing support to all County users. The ideal candidate will demonstrate the ability to prioritize tasks and meet deadlines while emphasizing accuracy and attention to detail. We are looking for an enthusiastic, dependable, computer-savvy team player with a positive attitude to join our team.

What you’ll do:

• Work on a team with 3 to 5 other functional system administrators responsible for supporting the County’s ERP systems.
• Maintain user security access; complete system configuration changes; complete system data reconciliations and balancing; and extract system data using existing and ad-hoc created reports.
• Work closely with IT business analyst and department personnel to troubleshoot ERP system-related issues.
• Work closely with IT business analysts and department personnel on the enhancement of functionality in the existing ERP systems and the deployment of new ERP systems.

What we’re looking for:

• An individual who is devoted to providing exceptional customer service.
• A team player who enjoys collaborating with co-workers and other County department personnel to achieve a common goal.
• A problem solver who is great at seeing system issues for the first time and coming up with innovative ways to approach and resolve issues.
• A learner who is looking for a teacher to coach and mentor them on skills that will support them in this position, as well as achieving their career goals.
• A dependable and reliable employee who is devoted to upholding the mission, vision, and values of our department.

PREFERRED QUALIFICATIONS: (BE SPECIFIC IN DESCRIBING YOUR EXPERIENCE IN YOUR APPLICATION. ENSURE THE DESCRIPTIONS PROVIDED ILLUSTRATE YOUR COMPETENCIES, SPECIFICALLY ADDRESSING THE REQUIRED AND PREFERRED QUALIFICATIONS.):

• Experience providing ERP system or software support to end-users.
• Experience as a subject matter expert in one or more areas of a system or application.
• Experience testing system fixes, system enhancements, or participating in a system upgrade or implementation.
• Experience reconciling multiple systems, including data mining and data analysis.
• Experience managing user access, approval workflows, or configuration changes in a system/application.
• Experience developing or executing SQL queries or using other industry-standard programming languages.
• Bachelor’s degree or higher in MIS, finance, accounting, or business analytics.

ESSENTIAL FUNCTIONS:

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

• Process user security access requests and approval workflows for business and financial systems;
• Assist in reconciling and balancing financial data across multiple systems;
• Provide user support and troubleshoot issues for Countywide business and financial systems;
• Participate in testing system enhancements, configurations, and upgrades;
• Maintain the County’s financial system chart of account elements;
• Compile, analyze, and prepare budget data for Countywide budget publications;
• Assist in safeguarding County inventory through reconciliations and monitoring departmental controls;
• Support financial reporting by gathering, analyzing, and interpreting data;
• Maintain and update system documentation related to financial processes and procedures;
• Assist in ensuring data integrity within financial systems by identifying and correcting discrepancies;
• Provide training and guidance to end users on financial system functionality and best practices;
• Assist in preparing system-generated reports for internal and external stakeholders;
• Research and recommend improvements to financial system processes and workflows;
• Collaborate with IT and other departments to resolve system-related issues and implement process improvements;
• Track and document system issues, enhancements, and resolutions;
• Assist in coordinating system maintenance, updates, and testing schedules;
• Coordinate with vendors on financial system-related troubleshooting and enhancements;
• Assist in evaluating new financial software tools and system enhancements.

What you’ll do:

• Work on a team with 3 to 5 other functional system administrators responsible for supporting the County’s ERP systems.
• Maintain user security access; complete system configuration changes; complete system data reconciliations and balancing; and extract system data using existing and ad-hoc created reports.
• Work closely with IT business analyst and department personnel to troubleshoot ERP system-related issues.
• Work closely with IT business analysts and department personnel on the enhancement of functionality in the existing ERP systems and the deployment of new ERP systems