Financial Wellbeing Adviser at Citizens Advice
Swindon, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

15 Oct, 25

Salary

25700.0

Posted On

16 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Financial Services

Description
Responsibilities

We are recruiting 3 new Financial Wellbeing Advisers
Energy Mentor x1
Energy & Debt x1
Generalist x1
Are you passionate about helping people navigate financial challenges?
This isn’t just a job; it’s a chance to transform lives. You’ll be on the frontline, proactively tackling financial insecurity and fuel poverty head-on. You’ll empower our clients and champion financial wellbeing across Swindon!
You’ll provide multi-channel advice, including outreach events and home visits focusing on Income Maximisation, debt advice, energy advice and budgeting support.

Key Responsibilities:

  • Provide generalist information and advice, with a focus on income maximisation and energy advice.
  • Conduct client interviews face-to-face, over the phone, and during home visits.
  • Educate individuals and groups on efficient energy usage and budget management.
  • Support diverse communities with sensitive listening and questioning skills.
  • Research and apply for local solutions like food bank or fuel vouchers.
  • Promote the project at external events and deliver group education sessions.
  • Monitor advice inquiries to contribute to research and campaigns.
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