About Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day.
As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we’ve been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we’re looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the role
The Financial Crime Operations department is at the forefront of Revolut’s efforts to keep customers and their money safe. These special agents work directly with customers to resolve issues and flag any potential concerns. Using cutting-edge technology, we work to prevent financial crime in a way the financial world hasn’t seen before.
Our innovative approach to payments, coupled with an increasingly complex and demanding legal and regulatory environment, provide robust career opportunities for those motivated and driven by a fast-paced, innovative culture.
The objective of this role is to perform risk assessments and make decisions for escalated cases (including PEP and other high-risk customer types).
Up for the challenge? Let’s get in touch.

What you’ll be doing

• Acting as the escalation point and ensuring high-quality suspicious activity reports (SARs) are submitted according to local requirements
• Responding to regulatory inquiries and other requests from local authorities related to submitted SARs
• Responding to other queries related to complex cases where second line of defence review is needed
• Working with MLROs and escalating significant cases
• Reporting on trends, monitoring and detecting rare and/or new patterns
• Working on escalated cases, following expected times of resolution
• Participating and collaborating with management as needed on projects, training, and implementation of new processes

What you’ll need

• Fluency in English and German
• Experience as a compliance/FinCrime officer in a major financial institution
• Exposure in FinCrime operations, acting as the escalation point and ensuring positive hits are investigated and escalated as required in a timely manner
• Deep knowledge of AML and sanctions regulations
• Experience operating a variety of internal and external systems and databases in order to complete investigations
• The ability to review policies and procedures and advise if changes are required
• Problem-solving and decision-making skills with the ability to analyse complex information to identify the key issue/action and drive resolution
• The skill to present a summary and proposed conclusion to management in a timely and clear manner, including proposals to implement appropriate steps to mitigate risk and/or monitor it
• An understanding of payment systems and markets with a focus on technology and mobile applications

Compensation range

• Vilnius: €2,500 - €3,600 gross monthly*
• Lithuania: €2,500 - €3,600 gross monthly*
• Other locations: Compensation will be discussed during the interview process
• Final compensation will be determined based on the candidate’s qualifications, skills, and previous experience

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We’re not just doing this because it’s the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

What you’ll be doing

• Acting as the escalation point and ensuring high-quality suspicious activity reports (SARs) are submitted according to local requirements
• Responding to regulatory inquiries and other requests from local authorities related to submitted SARs
• Responding to other queries related to complex cases where second line of defence review is needed
• Working with MLROs and escalating significant cases
• Reporting on trends, monitoring and detecting rare and/or new patterns
• Working on escalated cases, following expected times of resolution
• Participating and collaborating with management as needed on projects, training, and implementation of new processe

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.
• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain