Fine Dining Restaurant Manager at Devil's Thumb Ranch

, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

80000.0

Posted On

14 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Front-of-House Operations, Service Standards, Staff Development, Guest Engagement, Culinary Collaboration, Revenue Maximization, Hiring, Training, Coaching, Scheduling, Payroll Management, Performance Management, SOP Implementation, Beverage Quality Control, Financial Monitoring, Floor Management

Industry

Hospitality

Description

Description Join us at Heck’s Tavern, nestled within the breathtaking location that is Devil's Thumb Ranch Resort & Spa, where culinary excellence meets natural splendor. As the premier wagyu steak house in Grand County, we invite you to embark on a transformative journey amidst 6,500 acres of pristine wilderness at the foot of the Colorado Rocky Mountains. Recognized as a Top 10 Resort in the USA – Mountain West by the prestigious Condé Nast Traveler Readers’ Choice Awards, Devil's Thumb Ranch Resort & Spa is celebrated for its unparalleled hospitality and stunning surroundings. Principle Purpose of Job The Fine Dining Restaurant Manager is responsible for leading all front-of-house operations for the Ranch’s main restaurant, Heck’s Tavern, ensuring exceptional service standards across breakfast, lunch, dinner, coffee shop, and pool bar service. This role drives operational excellence, staff development, and elevated guest experiences consistent with fine dining expectations. The Manager partners closely with culinary leadership to deliver seamless service, maximize revenue opportunities, and maintain the highest standards of hospitality, presentation, and professionalism. Essential Duties and Responsibilities: Lead all front-of-house operations across multiple service periods and outlets, ensuring consistent fine dining standards and service excellence. Champion a culture of hospitality that prioritizes personalized guest engagement and memorable dining experiences. Collaborate closely with culinary leadership to align service execution with menu offerings, pacing, and presentation standards. Recruit, hire, train, coach, and develop front-of-house team members and supervisors to maintain a high-performing service culture. Maintain strong communication between front- and back-of-house teams to ensure smooth daily operations. Execute operational plans that support revenue growth, guest satisfaction, and brand reputation. Manage scheduling, payroll, performance management, and administrative documentation in compliance with company standards. Develop, implement, and uphold SOPs that reinforce fine dining service standards and operational efficiency. Oversee beverage and service quality, ensuring compliance with liquor laws and sanitation standards. Monitor financial performance including daily revenue reporting, forecasting, labor controls, and inventory management. Maintain outlet cleanliness, organization, and presentation consistent with luxury hospitality expectations. Actively manage the floor during service, providing leadership presence, guest interaction, and real-time problem resolution. Respond to guest feedback and service recovery situations with professionalism and urgency. Protect company assets and oversee proper care and maintenance of equipment and service tools. Support collaboration with other resort departments to ensure cohesive guest experiences across the property. Requirements Bachelor’s degree in Hospitality Management, Business, or related field preferred; equivalent restaurant leadership experience considered. 3–5 years of progressive leadership experience in fine dining, upscale, or high-volume multi-outlet restaurant environments. Proven ability to lead, coach, and develop front-of-house teams while maintaining accountability and morale. Strong knowledge of fine dining service standards, guest engagement, food safety, sanitation, and responsible alcohol service. Financial and operational proficiency including budgeting, labor management, forecasting, scheduling, payroll, and inventory oversight. Experience implementing SOPs, training programs, and performance management processes to drive service excellence. Skilled problem-solver with strong decision-making abilities in fast-paced, guest-facing environments. Effective communicator able to collaborate with culinary teams, leadership, and cross-department partners. Professional, organized, and detail-oriented with a commitment to luxury hospitality standards. Familiarity with POS systems, reporting tools, and restaurant operational software preferred. Ability to analyze guest feedback and operational data to improve service and efficiency. Flexible availability including evenings, weekends, holidays, and peak resort periods; able to stand for extended periods and lift/carry up to 50 lbs. Compensation Description: $70,000 – $80,000/yr Competitive pay commensurate with education and experience. Benefits and Perks: 152 hours of Paid Time Off if FT, Year-Round employment status. Affordable furnished housing, if working a minimum of 35 hours/week or more. Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually--if FT, Year-Round employment status. Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops. 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments. Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass. Referral bonus of $250 if we hire someone you refer. Due to the nature of our 24-hour operation, there is no guaranteed work schedule. Managers will try to accommodate specific schedule requests, but they are never guaranteed if business volume prohibits. The statements contained in this job description reflect general details as necessary to describe the principal functions of this position, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload. Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Responsibilities

The Manager leads all front-of-house operations for Heck’s Tavern, covering breakfast, lunch, dinner, coffee shop, and pool bar service, ensuring exceptional fine dining service standards are met across all outlets. This involves driving operational excellence, developing staff, maximizing revenue, and closely partnering with culinary leadership for seamless execution.