Are you ready to take the leap and move to the beautiful, sunny island Crete in Greece? Explore the great island in your freetime and boost your CV with a job for a big company, that provides customer service for big companies
Enjoy the weather, amazing food, beautiful beaches, and a low tax rate!
We have the perfect job for you!
Whatever you’re looking for, you’ll find it in Athens - Athens has been chosen as one of Europe’s most popular travel destinations for nothing, no matter what time of year! The city is full of restaurants, bars, world-class culture, and the art scene radiates creativity and self-confidence.
The company is one of the largest in the world, with over 250,000 employees in Europe. They assist the company’s customer base and are among the most influential players in their field

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide troubleshooting for mobile devices (mobile phones, tablets & more)
• Assist customers to manage/secure their account & passwords
• Set-up repairs for hardware-related issues
• Escalate unresolved cases by contacting 2nd level support Interaction Experts
• Maintain high customer satisfaction

Requirements

• Your qualifications:
• You speak Finnish fluently and you are fluent in English (B2).
• Experience in customer support is a plus but not a must.
• You have a basic understanding and level of computer handling skills. Excellent multitasking skills.
• You have a desire to learn and advance, and be a curious investigator and problem solver.
• Strong communication skills with excellent phone conversation skills, attentive listening skills. You have good interpersonal relationship building skills

Benefits

• We Offer:
• Fully paid relocation package
• Get 2 extra salaries per year (total of 14 salaries)
• Performance bonuses
• Development opportunities within the company (supervisor, quality analyst, CSR2, trainer)
• Relocation package (flight, airport pickup, and accomodation)
• Health insurance
• Real estate agent on our account to help you find an apartment
• Assistance in opening a Greek bank account, tax paperwork

Job Type: Full-tim

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide troubleshooting for mobile devices (mobile phones, tablets & more)
• Assist customers to manage/secure their account & passwords
• Set-up repairs for hardware-related issues
• Escalate unresolved cases by contacting 2nd level support Interaction Experts
• Maintain high customer satisfactio