Finnish Speaking Customer Service for Commercial Vehicle Company in Greece at Mercier Consultancy MD

, , Finland -

Full Time

Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

08 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Finnish, Customer Service, Communication Skills, Interpersonal Skills, Problem-Solving Skills, Multitasking, CRM Software, Automotive Knowledge

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is thrilled to announce an opening for Finnish Speaking Customer Service Representatives for a prominent Commercial Vehicle Company based in Greece. This role is perfect for individuals who are enthusiastic about the automotive industry and eager to provide exceptional service to customers. As a customer service representative, you will assist clients in Finnish, addressing their inquiries related to commercial vehicles, ensuring a seamless customer experience. Key Responsibilities Respond to customer inquiries related to commercial vehicle products, specifications, and services via phone, email, and live chat in Finnish. Provide accurate information about vehicle features, pricing, availability, and financing options. Assist customers with order placement, service appointments, and any related issues. Resolve customer complaints effectively, ensuring satisfaction and loyalty. Maintain accurate documentation of customer interactions in the CRM system for future reference. Collaborate with internal teams, including sales and technical support, to enhance the customer experience. Stay informed about industry developments and company offerings to provide relevant assistance. Fluency in Finnish (both written and spoken) is essential; knowledge of Greek and English is a plus. Previous experience in customer service, preferably in the automotive or commercial vehicle sector. Strong communication and interpersonal skills with a dedication to customer satisfaction. Excellent problem-solving skills and the ability to handle inquiries in a fast-paced environment. Aptitude for multitasking and managing multiple inquiries effectively. Familiarity with CRM software and standard office applications. Willingness to work flexible hours, including evenings and weekends as needed. What We Offer: Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

Customer service representatives will respond to inquiries related to commercial vehicle products and assist customers with order placements and service appointments. They will also resolve complaints and maintain documentation of customer interactions.