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Finnish Speaking Technical Support for Customers - Athens, Greece at GLP Transit

, , Finland -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Finnish, Fluency In English, Technical Aptitude, Problem-Solving Skills, Communication Skills, Customer Service, Technical Support, Team-Oriented Mindset

Industry

Description

Join Patrique Mercier Recruitment JP as a Finnish Speaking Technical Support Specialist and take your career to vibrant Athens, Greece! This opportunity invites you to work with a major technology company, providing excellent support to Finnish-speaking customers. In this role, you will handle technical inquiries, troubleshoot issues, and deliver exceptional customer service in a dynamic and supportive environment. Experience the rich history and culture of Athens while making a positive impact in the world of technology. Responsibilities Offer outstanding technical support to Finnish-speaking customers via phone, email, and chat. Diagnose and resolve technical issues related to the company’s products and services promptly. Collaborate with engineering teams to escalate and address complex technical challenges. Document customer interactions and technical solutions accurately in the CRM system. Engage in ongoing training to enhance product knowledge and improve customer support skills. Provide feedback to improve processes and contribute to higher customer satisfaction. Assist in the onboarding and training of new team members as needed. Fluency in Finnish and English, both written and spoken. Strong technical aptitude and excellent problem-solving skills. Outstanding communication and customer service abilities. Prior experience in technical support, customer service, or IT is an advantage but not required. Ability to learn new technologies and processes quickly. A team-oriented mindset with a passion for helping others. Willingness to relocate to Athens and adapt to a new cultural environment. Private Health Insurance Training & Development Performance Bonus Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel )

Responsibilities

Provide outstanding technical support to Finnish-speaking customers through various communication channels. Diagnose and resolve technical issues while collaborating with engineering teams for complex challenges.