Finnish & Swedish Speaking Customer Advisor (Hybrid) at Eco Plus Solutions AB

Ghent, Flanders, Belgium -

Full Time

Start Date

Immediate

Expiry Date

08 Aug, 26

Salary

0.0

Posted On

11 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Finnish Language, Swedish Language, English Language, B2B Communication, Root-Cause Analysis, Customer Relationship Management, Technical Support, Fleet Management, Digital Literacy, Problem Solving

Industry

Business Consulting and Services

Description

We are headhunting a dedicated and business-minded Customer Relations Advisor to join a global vanguard in the commercial transport and heavy vehicle industry. In the world of high-stakes logistics, we recognize that operational uptime is the ultimate benchmark of success. Based in the industrial hub of Ghent, Belgium, you will represent a brand synonymous with engineering excellence. You will act as the vital link between cutting-edge automotive technology and the international enterprises that sustain the global supply chain. YOUR ROLE: SUPPORTING GLOBAL LOGISTICS In this capacity, you will move beyond traditional support to provide technical insights and bespoke solutions for elite fleet owners and dealerships across the Nordic region. Hybrid Operational Model: Enjoy a balanced professional schedule featuring four days at our state-of-the-art Ghent headquarters and one day of remote flexibility. Professional Service: Orchestrate high-level B2B inquiries via telephony and digital suites, upholding an industry-leading reputation for safety and reliability. Strategic Problem-Solving: Execute root-cause analysis on complex logistics and service challenges to deliver high-impact resolutions. Cross-Functional Synergy: Partner with sales, logistics, and engineering departments to streamline workflows and maintain rigorous documentation. Expert Growth: Engage in continuous development regarding the latest innovations in heavy-duty vehicle technology and fleet management. Technical Masterclass: No prior industry experience is required—we provide fully subsidized, comprehensive training to ensure your mastery of the transport sector. THE IDEAL PROFILE: RESILIENCE & MULTILINGUAL MASTERY We are scouting for proactive communicators capable of navigating a high-velocity, international industrial landscape. Linguistic Authority: Native or near-native mastery of both Finnish and Swedish is mandatory for this regional focus. Global Integration: Professional fluency in English (B2+) is required for internal briefings and technical documentation. Executive Soft Skills: A profound commitment to service excellence and the ability to maintain professional focus during peak operational cycles. Digital Agility: High-level proficiency in navigating multifaceted software environments and concurrent analytical tools. Operational Readiness: The flexibility to support a global client base within a 24/7 rotating shift framework, ensuring around-the-clock logistics continuity. PREMIUM COMPENSATION & BENEFITS We believe in rewarding specialized bilingual expertise with a supportive, inclusive, and growth-oriented ecosystem. Market-Leading Remuneration: A salary structure benchmarked against top-tier industrial standards, reflecting the value of your specialized language portfolio. Total Protection: Comprehensive private medical and life insurance coverage starting from your initial date of tenure. Executive Relocation Concierge: To ensure a seamless transition to Belgium, we provide one month of residence in a premium furnished apartment in Ghent while you secure your permanent home. Career Architecture: Transparent pathways for internal promotion into leadership or specialized technical departments within our expansive global network. Predictive Planning: A 40-hour work week planned well in advance to ensure lifestyle predictability and personal balance. This is more than a career move; it is an invitation to join the "engine room" of global commerce. Position yourself at the heart of European industry in Ghent.

Responsibilities

Provide technical insights and bespoke solutions for fleet owners and dealerships in the Nordic region via telephony and digital tools. Collaborate with sales, logistics, and engineering departments to resolve complex service challenges and maintain documentation.