Finnish & Swedish Speaking Customer Advisor (Hybrid) at Eco Plus Solutions AB

Ghent, Flanders, Belgium -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

0.0

Posted On

19 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Finnish, Swedish, English, Customer relations, B2B communication, Logistics, Fleet management, Root-cause analysis, CRM, Technical support, Problem-solving, Digital agility, Data analysis

Industry

Business Consulting and Services

Description

We are currently identifying a dedicated, commercially astute Customer Relations Advisor to join a global powerhouse in the commercial transport and heavy-duty vehicle sector. This is a specialized mandate for professionals who recognize that within high-stakes logistics, operational uptime is the non-negotiable benchmark of success. Based in the historic industrial hub of Ghent, you will serve as a premier ambassador for a brand synonymous with engineering excellence, acting as the vital nexus between cutting-edge automotive technology and the international enterprises that sustain the global supply chain. THE MANDATE: DRIVING GLOBAL LOGISTICS As a cornerstone of our regional operations, you will move beyond standard protocols to provide technical insights and bespoke solutions for professional fleet owners, logistics partners, and dealerships across the Nordic region. Optimized Workflow: Benefit from a structured professional balance featuring four days of on-site collaboration at our state-of-the-art Ghent headquarters and one day of remote flexibility. Professional Representation: Orchestrate high-level B2B inquiries via telephony and digital suites, upholding an industry-leading reputation for safety, precision, and reliability. Strategic Problem-Solving: Conduct root-cause analysis on complex logistics and service disruptions to deliver tailored, high-impact resolutions for corporate stakeholders. Cross-Functional Synergy: Partner with sales, logistics, and technical engineering departments to streamline workflows and maintain rigorous CRM integrity. Industry Leadership: Engage in continuous development regarding the latest innovations in heavy-duty vehicle technology and fleet management. Technical Masterclass: While sector experience is an asset, it is not a prerequisite. We provide fully subsidized, comprehensive training to ensure your absolute mastery of the transport and logistics ecosystem. CANDIDATE ARCHETYPE: THE IDEAL PROFILE We are scouting for resilient, proactive communicators capable of navigating a fast-paced, international industrial landscape. Linguistic Authority: Native or near-native mastery of both Finnish and Swedish is essential. Corporate Integration: Professional fluency in English (B2+) is mandatory for global internal briefings and technical documentation. Composure & Diplomacy: A profound commitment to service excellence and the ability to maintain professional focus during peak operational cycles. Digital Agility: High-level proficiency in navigating multifaceted software environments and managing concurrent digital analytical tools. Operational Readiness: Flexibility to support a global client base within a 24/7 rotating shift framework, ensuring around-the-clock logistics continuity. PREMIUM BENEFITS & COMPENSATION We reward specialized bilingual expertise with a supportive, inclusive, and growth-oriented professional ecosystem. Competitive Remuneration: A salary structure benchmarked against top-tier industrial standards, specifically reflecting the value of your specialized language portfolio. Comprehensive Protection: High-quality health and life insurance coverage effective from your initial date of employment. Executive Relocation Suite: To ensure a seamless transition to Belgium, we provide one month of accommodation in a premium furnished apartment in Ghent while you secure permanent residence. Career Architecture: Transparent pathways for internal promotion into leadership or specialized technical roles within our expansive global network. Structured Planning: A full-time (40 hours/week) roster planned well in advance, balancing lifestyle predictability with global service excellence.

Responsibilities

You will act as a primary point of contact for fleet owners and logistics partners, providing technical insights and bespoke solutions. Additionally, you will collaborate with cross-functional teams to resolve service disruptions and maintain high standards of CRM integrity.