Fintech senior support engineer at Vodafone United States

Giza, Giza, Egypt -

Full Time

Start Date

Immediate

Expiry Date

17 Feb, 26

Salary

0.0

Posted On

19 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SRE Principles, Automation, API-Gateways, Web Servers, CICD Pipelines, Unix/Linux, MySQL, Oracle DB, Java, Spring Framework, Microservices Architecture, Distributed Systems, Payments, Troubleshooting, Analytical Skills, Problem Solving, Communication Skills

Industry

Telecommunications

Description

Collaborate with Engineering teams to build SRE culture, maintain development, staging and production systems. Engage in and improve the whole lifecycle of services—from inception and design, deployment, operation, and refinement Managing infrastructure reliability, scalability and security using SRE principles. Automation of IT Infrastructure related tasks. Proactively monitor and optimize Infrastructure. Maintain and improve API-gateways, web servers, cache & database configurations, CICD pipelines etc. Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning, and launch reviews Maintain and monitor deployment, orchestration, of the servers, docker containers, databases, and general backend infrastructure. Maintain services once they are live by measuring and monitoring availability, latency, and overall system health Scale systems sustainably through mechanisms like automation; evolve systems by pushing for changes that improve reliability and velocity Participate in on-call rotations and active involvement in resolving incidents, writing production incident reports. Ensure environment stability, availability, security and performance and automation enforcement. Working closely with software engineers, product owners and systems engineers to understand requirements, participate in implementation and operate. Fixing support escalation Issues, helping to improve incident response and conducting post-incident reviews. Documentation & building Knowledgebase. Responsible for the end-to-end monitoring activities (application, system, setup) Build tools that provide performance insights and engineering, empowering the system to solve issues faster/proactively Unix/Linux operating system environments. MYSQL & oracle DB Excellent system debugging skills, hands on experience with optimizing database configurations and queries for MySQL. Good knowledge in CI/CD pipelines and DevOps tools. Good knowledge in Openshift Good knowledge in Java, Spring framework, MySQL DB, Microservices architecture & distributed systems, with deep insight into newest technologies. Good knowledge in payments and Fintech Advanced troubleshooting , analytical and problem solving skills . Ability to debug, optimize code and automate routine tasks Ability to working a team and under stress in 24 X 7 work environment. Engineering graduate Ability to learn new technologies quickly and efficiently Excellent communication skills, both written and verbal, Excellent time management with a strong sense of urgency.

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Responsibilities

The Fintech Senior Support Engineer will collaborate with engineering teams to build SRE culture and maintain development, staging, and production systems. Responsibilities include managing infrastructure reliability, scalability, and security, as well as supporting services before and after they go live.