Fire Alarm Service Technician at Teksystems Global Services LLC

Raleigh, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

38.0

Posted On

24 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fire Alarm Systems, Troubleshooting, Customer Service, Electrical Systems, Low-voltage Wiring, Fire Codes, Technical Diagrams, Programming Fire Alarm Panels, Interpersonal Skills, Time Management, Communication Skills, Multimeters, Wire Strippers, NICET FAS Certification, Gamewell FCI, Firelite, Silent Knight

Industry

IT Services and IT Consulting

Description

Description Fire Alarm Service Technician Summary: This role is responsible for traveling to customer sites to investigate and repair reported fire alarm issues. They will work with the service manager to ensure fire alarm issues are diagnosed and repaired in a timely manner while maintaining the highest level of customer satisfaction possible. Responsibilities: • Diagnose fire alarm issues • Propose solutions to eliminate reported issues • Troubleshoot and repair circuit issues such as ground faults and open circuits. • Replace malfunctioning devices • Replace malfunctioning panel components • Modify fire alarm programming when necessary • Coordinate with the service manager to complete service calls as efficiently as possible • Report findings and results to customers • Complete service call documentation for each service call • Provide excellent customer service to maintain a high level of customer satisfaction Requirements: • Four or more years of related experience • Experience with a variety of fire alarm panels (Gamewell FCI, Firelite, & Silent Knight preferred) • Experience programming fire alarm panels • NICET FAS certification preferred • Effective interpersonal and time management skills • Effective communication skills and ability to work with others Additional Skills & Qualifications Skills & Tools • Knowledge of electrical systems and low-voltage wiring. • Familiarity with fire codes and safety standards. • Use of tools like multimeters, wire strippers, and programming devices. • Ability to read blueprints and technical diagrams. What Fire-Lite Offers 1. Fire Alarm Control Panels (FACPs) • Conventional Panels: Like the MS-4 and MS-5UD-3, ideal for smaller installations. • Addressable Panels: Such as the ES-50X, ES-200X, and ES-1000X, which support intelligent devices and zoning for more precise fire detection. [buildings....eywell.com] What Silent Knight Offers 1. Fire Alarm Control Panels (FACPs) • Addressable Panels: Models like the 6700, 6808, and 6820EVS support from 100 to over 1,100 addressable points, making them scalable for various building sizes. • Emergency Voice Systems (EVS): Integrated voice evacuation for mass notification during emergencies. [prosecurityalarm.com] Experience Level Expert Level Job Type & Location This is a Contract to Hire position based out of Raleigh, NC. Pay and Benefits The pay range for this position is $28.00 - $38.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Raleigh,NC. Application Deadline This position is anticipated to close on Dec 7, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

The Fire Alarm Service Technician is responsible for diagnosing and repairing fire alarm issues at customer sites. They will coordinate with the service manager to ensure timely service and maintain customer satisfaction.