Job Title: Fire Alarm System Installation Technician
Location: Cleveland, OH
Silco Fire & Security isn’t just a company—it’s a mission. Every day, our team plays a vital role in protecting lives and property for over 45,000 businesses across Ohio, Kentucky and surrounding states. We design, install, maintain and monitor fire protection and security systems that keep people safe and businesses compliant.
As the market leader in the Midwest, Silco is a growing, family-owned company with over 400 employees working from our headquarters in Cincinnati and branches in Dayton, Columbus, Akron, Cleveland and Louisville. Recognized as a Top Workplace and named to the Inc. 5000 list of fastest-growing private companies, we have a long-standing track record of success and ambitious goals for the future.
Our impact extends beyond fire alarms and sprinklers—we provide peace of mind to the communities we serve. At Silco, you’re not just doing a job—you’re making a difference.

POSITION OVERVIEW:

If you are ready to take your technical knowledge further, join our team of alarm installers and technicians. Our Security and Fire Alarm Installation Division division provides a wide range of services, including state-of-the-art fire alarm installation and maintenance. As a fire alarm systems installer, you will meet new people every day and use your technical skills to give them the fire protection they need. In this position, you will be among the first in your profession to learn about exciting new technology in the field. You will have the opportunity to expand your skillset through our training and development programs and take advantage of our employee-oriented work environment that enables our team members to reach their full potential.

QUALIFICATIONS:

Required:

• State certification in Fire Alarm & Detection Equipment or equivalent
• Proficiency in alarm panels
• Valid driver’s license and clean driving record
• Top customer service skills

Preferred:

• Networking experience with security, CCTV systems or other
• Computer aided design (CAD) software knowledge

• Install and program control panels and all other equipment for fire alarm systems with the guidance of building plans and electrical layouts
• Mount sensors at appropriate locations, performing all necessary tasks, such as drilling holes for cabling and accessing locations such as crawlspaces or attics to ensure optimal wiring layouts
• Install all wiring to connect system components, complying with all applicable safety standards and with customer’s concerns or preferences
• Show customers how to use alarm system, discuss any questions or concerns and ensure customers are fully satisfied with the service they receive
• Inspect and test systems to ensure all components are performing well and comply with safety requirements
• Review installation manuals, building plans and work orders to plan optimal locations for system components and wiring
• Identify and repair malfunctions in system components or wiring, including ordering and installing replacement parts as necessary
• Compose and submit documentation and reports for each installation or repair visit, complying with company’s standard operating procedure