Do you thrive on working with cutting-edge technology?
Are you a natural problem solver with a passion for understanding how things work?
Are you eager to advance your career by diving into the future of telephony?
Do you want to be part of an award-winning technical support team?
If this sounds like you, we’d love to hear from you!

ABOUT US

ProVu Communications Ltd are an award winning value-added distributor of Voice-over-IP technology. Our specialty is in automated configuration and management systems for Internet connected devices. We sell to a wide range of resellers throughout the UK and Ireland. ProVu are one of the leading companies in the world of Internet Telephony. We are profitable and growing.

• Responding to inbound technical support queries via email and telephone
• Creating and assigning support tickets to appropriate team members
• Testing new products and services, troubleshooting issues, and solving problems
• Ensuring timely and effective customer service by addressing inquiries promptly
• Assisting in creating documentation, including how-to guides and blog posts on technical topics
• Prioritising tasks and managing your workload efficiently
• Handling internal support requests from staff, prioritising tasks, performing maintenance and repairs, and documenting work on internal IT equipment
• Providing technical training both internally and externally based on business needs
• Delivering technical training to customers
• Supporting the Sales team by joining conference calls with customers to help answer any technical questions