Business Unit: COO, Fraud
Salary Range: £39,200 - £55,000 per annum DOE + red-hot benefits
Location: UK Remote
Contract Type: Permanent

OUR TEAM

It’s an exciting time for us as we grow our Economic Crime (PROTECT) team who have a critical role to play, keeping us and our customers safe. They are our first line of defence function and responsible for day-to-day fraud and financial crime risk identification, ownership, management and control. We’re seeking an inspiring and engaging First Party Fraud SME who is insatiably curious and isn’t afraid to challenge the status quo.
As a member of the fraud strategy team, you’ll be responsible for supporting our efforts in detecting, preventing and mitigating first party fraud on our unsecured products (credit cards, loans & bank accounts). You’ll work closely with stakeholders in commercial, credit risk & operations to develop robust fraud strategies to prevent credit abuse risk. We’re seeking a skilled, enthusiastic professional who can make an impact.

• Supporting the development of first party fraud strategies and controls to detect and prevent credit abuse.
• Developing a fraud handbook to support the business and management of first party fraud cases.
• Conducting root cause analysis on first-party fraud events to identify control gaps and supporting the First Party Fraud Strategy Manager with the delivery of mitigating controls.
• Developing data-driven controls to detect and prevent first-party fraud.
• Working collaboratively with stakeholders within Fraud Analytics, Fraud Operations, Credit Risk and Commercial to ensure robust controls are in place.
• Leading the delivery of change initiatives aligned to first party fraud typologies.
• Champion upstream control improvements outside of fraud systems.
• Supporting the development of the Money Mule prevention strategy
• Keeping up to date on emerging fraud trends and techniques
• Developing & monitoring a range of KRI’s in relation to First Party Fraud, supporting the resolution of any breaches.