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First Responder Counsellor - AM test at Telstra Health 1800RESPECT

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

0.0

Posted On

22 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telephone counselling, Online counselling, Crisis intervention, Assessment, Domestic violence support, Sexual assault support, Mental health services, Case management, Empathy, Compassion, Resilience, Self-care, Intake assessment

Industry

IT Services and IT Consulting

Description

We have a number of maximum term openings (through to June 2027) for First Responders (full-time and part time) who will provide telephone and online counselling and use their skills to assess the unique needs of individuals seeking support as part of the national 1800RESPECT service. As a First Responder, you will help achieve sustained reduction in the prevalence and impacts of domestic, family and sexual violence. You will have the flexibility to work from home (attend office when required) and we will work with you on suitable shifts to compliment your lifestyle (minimum of 19 hours per week). Shifts are negotiated across a 24/7 roster, based on the service requirements which is based around demand for support, your preferences, and the preferences of other team members. You will receive shift penalties based on the shifts occurring across the evening, overnight, weekend and public holidays.

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Responsibilities

Provide telephone and online counselling to individuals seeking support for domestic, family, and sexual violence. Assess the unique needs of clients while working within a 24/7 roster to ensure service demand is met.