Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Fitment Lead at Cartrack

Makati, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

0.0

Posted On

28 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Management, Technical Troubleshooting, Time Management, Scheduling, Attention To Detail, Customer Service, Accountability, Professionalism

Industry

Software Development

Description

Do you take ownership, embrace challenges, and love problem-solving? Are you passionate, adaptable, and innovative? We are a world-leading smart mobility SaaS company with over 2.6 million subscribers across 24 countries, and we are looking for a Fitment Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. Position Summary The Fitment Supervisor is responsible for overseeing daily fitment operations, ensuring that all installations, repairs, and technical activities are completed efficiently, safely, and according to company standards. The role includes supervising technicians, monitoring job quality, coordinating schedules, and ensuring excellent customer service delivery. Key Responsibilities: Supervise and monitor the daily activities of technicians. Ensure all installation and repair jobs are completed accurately, efficiently, and within the scheduled timeframe. Conduct quality checks on completed jobs to ensure compliance with company standards and procedures. Assist technicians with troubleshooting and technical guidance when necessary. Monitor technician productivity, attendance, and performance. Ensure proper handling and maintenance of tools, equipment, and company assets. Enforce workplace safety protocols and operational procedures. Prepare and submit operational reports, incident reports, and performance updates to management. Conduct coaching, training, and performance evaluations for technicians. Handle escalations and support the resolution of fitment-related concerns. Key Competencies: Leadership and team management Technical troubleshooting Time management and scheduling Attention to detail Customer service orientation Accountability and professionalism

Responsibilities

Oversee daily fitment operations, including the supervision of technicians and the quality control of installations and repairs. Coordinate schedules and handle technical escalations to ensure efficient service delivery and safety compliance.