FIU Director Customer Risk (Remote) at South State Bank

Winter Haven, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

181018.0

Posted On

09 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

BSA/AML Compliance, Risk Assessment, Customer Due Diligence, Enhanced Due Diligence, Analytical Skills, Problem Resolution, Communication Skills, Research Skills, Management Experience, Team Leadership, Regulatory Knowledge, AML Monitoring Systems, Bank Operations, Microsoft Office, Detail-Oriented, Self-Motivated

Industry

Banking

Description

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! SUMMARY/OBJECTIVES The FIU Director Customer Risk supports the Bank’s enterprise-wide BSA/AML/OFAC Program to assist management in minimizing the Bank’s exposure to BSA/AML/OFAC risk by performing up front and ongoing due diligence of complex commercial customers utilizing a variety of resources and tools to assess customers for BSA/AML/OFAC risk and recommend appropriate risk mitigation. The FIU Director Customer Risk must keep abreast of the current and emerging BSA/AML/OFAC regulations and financial crime trends and understand the Bank’s risk appetite to assist in managing and identifying higher risk accounts. It is the policy of SouthState Bank to comply with the Bank Secrecy Act (BSA), USA PATRIOT Act, and the requirements of the Office of Foreign Assets Control (OFAC), and other related anti-money laundering/ anti-terrorist financing initiatives. The Bank has established a Bank Secrecy Act/ Anti-Money Laundering/Office of Foreign Assets Control (BSA/AML/OFAC) Compliance Program, covering all requirements of the BSA, USA PATRIOT Act and OFAC rules and regulations. Upon completion of required training, the Board of Directors of SouthState Bank shall hold each employee accountable for adhering to the established operating procedures and internal controls as set forth in the Bank’s BSA/AML/OFAC Program. Continued instances of non-compliance or willful violation of law may result in disciplinary action, up to and including termination. ESSENTIAL FUNCTIONS Responsible for managing processes for identification, tracking, risk classification and review of all relationships/accounts designated by the bank as high risk throughout the enterprise Responsible for managing processes for identification, tracking and risk classification of all relationships/accounts designated as potentially higher risk, as defined by the bank's risk assessment and/or policy Maintain records related to all higher risk groups for use in assessing risk and required reporting Assist in program/process development for new Bank initiatives that involve higher risk customer types Perform periodic high risk account reviews when needed Develop, implement and maintain written procedures to support the functions performed in the Customer Risk group Process requests for information related to audits and examinations Provide Customer Risk metrics and data for committee and Board reporting Assist in projects as may be assigned related to Customer Risk Assist with gap analysis and review of target bank customer base to assess impact of future bank acquisitions/mergers as it relates to Customer Risk Maintain proficiency in all aspects of BSA/AML compliance; attend FIU training as assigned by the Chief BSA Officer Adhere to all provisions of SouthState Bank policies and procedures, including the confidentiality policy, code of ethics and BSA/AML/OFAC policies and procedures Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPETENCIES Familiarity with various AML monitoring systems and commercial research databases; Extensive experience at a high level with complex customers such as third party payment processors and senders, private equity/venture capital, program managers, institutional investors and FinTech companies; Strong research and problem resolution skills; Ability to work and thrive in a fast paced, high intensity, high demand and deadline driven environment; Self-motivated, dependable, adaptable, and detail-oriented with strong analytical and organizational skills; Proficient with PC work, including Microsoft Outlook, Word, Excel, PowerPoint, and other varying software if/as needed; knowledge of and ability to use internal bank systems a plus; Excellent oral and written communication skills; Ability to draft reports, prepare documents, and compose letters, memorandums, and business correspondence; Ability to interface with all business lines and legal entities and people of varying level, title and knowledge; Ability to read, analyze and interpret Federal and State banking regulations related to the Bank Secrecy Act and anti-money laundering Qualifications, Education, and Certification Requirements Education: Bachelor’s degree preferred Experience: 7 years minimum of related BSA/AML experience in a management capacity Minimum 3 years supervisor or management experience Experience in mentoring and coaching subordinates to develop the requisite skills to achieve full potential Experience managing multiple people and projects Experience performing customer due diligence and enhanced due diligence at an advanced level Experience monitoring, reviewing and analyzing account activity in order to identify unusual or suspicious activity Certifications/Specific Knowledge: In-depth knowledge of BSA/AML regulations and regulatory expectations related to higher risk customer types Familiarity with various AML monitoring systems and commercial research databases Strong understanding of bank operations including but not limited to navigating banking systems, understanding teller transactions and interpreting customer transactions CAMS (Certified Anti-Money Laundering Specialist) and/or CAFP (Certified AML and Fraud Professional) preferred. TRAINING REQUIREMENTS/CLASSES New Employee Orientation Required annual compliance training System-specific training as necessary to perform duties FIU/Financial crimes training as assigned by the Chief BSA Officer PHYSICAL DEMANDS Must be able to remain seated or work standing in a confined area on a computer for a minimum of four (4) hours each workday. Must be able to constantly use hands and fingers to enter data through or on a computer or answer a phone throughout most of an eight (8) hour shift. Must be able to hear and communicate with coworkers and customers throughout the day. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position may require regular before/after normal business hours. Must be able to function in a professional, business office environment and act and dress appropriately for same, consistent with the Bank’s grooming and dress codes. Must demonstrate excellent people skills with customers and coworkers. Must be willing to function as a team member. Must be willing to demonstrate commitment to South State Bank’s mission and goals. These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed above are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. WORK ENVIRONMENT Telecommuting roles no matter if hybrid or 100% full time telecommuting must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred. Remote work is not a substitute for child/dependent care. Requirements are subject to change, as new systems and technology is delivered. TRAVEL Travel may be required for attendance at meetings as needed. In accordance with Colorado law: Colorado pay for this position is anticipated to be between $113,320.00 - $181,018.00 , actual offers to be determined based on applicant’s skills, experience and education. While the anticipated deadline for the job posting is 03-10-2026, we encourage you to submit your application as we may still consider qualified candidates beyond this date. Benefits | SouthState Careers Equal Opportunity Employer, including disabled/veterans.

Responsibilities

The FIU Director Customer Risk manages processes for identifying and reviewing high-risk accounts and ensures compliance with BSA/AML/OFAC regulations. They also develop and maintain procedures to support the Customer Risk group and assist in program development for new initiatives.