Flagship Store Manager (Regent Street, London) at Vuori, Inc

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail Sales, Customer Experience, Team Leadership, Sales Goal Achievement, Inventory Management, Visual Merchandising, Product Knowledge, Customer Relationship Building, Punctuality, Accountability, Interpersonal Skills, Prioritization, Process Learning

Industry

Retail Apparel and Fashion

Description

Company Description Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success. Job Description The role of Retail Store Manager at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences. What you'll get to do: Create an unforgettable customer experience Works with the sales team to ensure each customer receives the best experience possible. Takes ownership of the sales floor and sales team to ensure customer experience is the first priority. Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit. Forge lasting relationships with customers by contacting them to follow up on purchases, new product and replenishment and invite them to upcoming events. Be knowledgeable on what’s new and what’s selling well and shares with both the customer and team. Be the business Motivates sales team and achieve sales goals in a team-based commission environment. Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. Leads the team in the completion of projects while keeping the focus on customer experience. Communicate inventory needs to support the business goal. Leadership/Ownership Leads the processing of all shipments of product, as well as inventory management. Works with Regional Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully. Leads the team in daily maintenance of store including restocking product, maintaining visual merchandising, re-ticketing and cleaning. Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily. Under the guidance of the Regional Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times. Qualifications Who you are: Available morning and/or evening, work 9 hour shifts, 5 days/week, available at least 1 weekend day. Must be a leader in punctuality and attendance, adhering to scheduled shifts. Ability to develop relationships with customers and colleagues. A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns. Ability to prioritize multiple tasks in a fast-paced environment. Ability to quickly learn new procedures and processes. Strong organizational skills and follow through skills. Excellent communication and interpersonal skills. High level of ownership, accountability and initiative. Eager to develop new skills and responsive to feedback. Additional Information Our investment in you: At Vuori, we’re proud to offer the following to our employees: Health Insurance Pension Scheme Generous Vuori Discount Wellness & Fitness benefits Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.

Responsibilities

The Retail Store Manager is responsible for leading the retail sales team by example, forging customer connections, and communicating brand values through product knowledge and an optimistic outlook. Key duties include creating unforgettable customer experiences, achieving sales goals in a commission environment, and overseeing all aspects of store operations including inventory and visual merchandising.