Flat Rate Technician at Route 24 Auto Group

East Providence, Rhode Island, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

35.0

Posted On

05 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Vehicle Repair, Factory Specifications, Dealership Specifications, Safety Procedures, Customer Satisfaction, Troubleshooting, Tool Usage, Road Testing, Training Participation, Technical Bulletins, Apprentice Supervision, Production Scheduling, Documentation, Regulatory Compliance, Professional Conduct

Industry

Description

Position Title: Flat Rate Technician Job Code: FLATRATE Department: Service Department #: 0347 Reports To: Service Manager/Service & Parts Director FLSA Status: Exempt Infiniti of Plymouth is seeking an experienced Flat Rate Technician $28-$35 an hour Position Summary: The Automotive Technician is responsible for the actual service and /or repair of vehicles assigned to them by service management or their designated representatives. Repairs must be done in accordance with factory and dealership specifications and time standards. Ensures that repairs are performed correctly and efficiently and that the dealership’s service department maintains a consistently high level of safety and customer satisfaction that is consistent with Route 24 Auto Group’s core philosophies, principles, and values. The Flat Rate Technician will be held accountable to: 1. Ensure that all company policies, procedures, programs, and strategies are followed and executed effectively. 2. Implement effectively all the duties, responsibilities, and requirements outlined in this job description. 3. Set a professional standard that always reflects favorably on Route 24 Auto Group. 4. Reports any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees to management. Principal Duties and Responsibilities: * Properly complete the service and/or repairs for which the technician is trained as assigned by management or their designated representative. * Complete all work according to the applicable safety requirements and published procedures by manufacturer and dealership. * Notifies management of any additional repairs needed. * Notifies management of any difficulties or problems that may prevent a quality job from being performed or cause a change in the promised time. * Properly use the special tools and equipment provided by the service department. * Produce quality work that evidence excellence resulting in scores at or above the district average as measured by monthly manufacturer customer satisfaction reporting. * Ensure that customer vehicles you work on are returned to consumer cleaner than they were prior to being serviced. * Road tests vehicles when required or refers to the test technician. * Participates in manufacturer-sponsored training programs, schools, and events. * Keeps abreast of manufacturer technical bulletins. * Supervises work of any apprentice technicians as assigned. * Achieve or exceed production schedules and individual efficiency benchmark set by management. * Provide proper documentation, use of troubleshooting sheets and recording of proper detailed cause and correction on every repair order as required by management. * Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees. * Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received Maintains and wears all required safety and health personal protective equipment in the manner recommended by the equipment manufacturer. * Understands, keeps abreast of and complies with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know etc. * Conduct yourself in a professional manner while at work. Treat your co-workers and managers with dignity and respect. * Conduct yourself professionally while in the workplace * Treat each customer and co-worker with kindness and respect * Other tasks as assigned Certificates/Licenses:    * ASE Certification * Manufacturer Recommended Certification and Training * Valid driver’s license with acceptable driving record Physical Demands: HEAVY (requires lifting 100 lbs., with frequent carrying of up to 50 lbs.) ___X__ Supervisor: Service Manager or Service & Parts Director Positions Supervised: None Rev 06-2022 This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this job description is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, technological developments, etc.).

Responsibilities

The Automotive Technician is primarily responsible for performing vehicle service and repairs according to factory and dealership specifications and time standards, ensuring efficiency and high safety levels. They must also adhere to all company policies, maintain professional standards, and report any integrity or safety concerns to management.