Fleet Control Tower Assoc. Manager at PepsiCola Bottling Company of New York Inc

, , Egypt -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Operational Capabilities, Telematics Systems, AI Monitoring, Live Tracking, Reporting, Analytics, Customer Orientation, Interpersonal Skills, Communication Skills, Cross-Cultural Collaboration, Coaching, People Management, Multitasking, Time Management, Safety Standards

Industry

Food and Beverage Services

Description

Overview The Fleet Control Tower Assoc. Manager is responsible for leading fleet control and operations teams across EMEA region (15+ Countries) to ensure effective real‑time monitoring of fleet maintenance, availability and safety violations across multiple geographies 24/7. The role is the focal point between operational teams and top management in S&T and BUs. This position demands strong leadership, advanced operational capabilities, expertise in telematics/AI‑based monitoring systems, and a commitment to high safety and compliance standards. Additionally, the manager drives the execution of ecosystem projects, oversees software testing and vendor interactions, and leads cross‑functional sustainability, compliance, and productivity initiatives across BUs and the region. Responsibilities Operational Leadership & Team Performance Lead, coach, and mentor a team of 4 managers and 30 agents to consistently deliver services aligned with KPIs, SLAs, and operational excellence standards. Drive continuous process improvement and operational efficiency. Ensure high-level customer service and adherence to legal, company, and process requirements. Manage the AOP budget for fleet control functions Systems Management & Stakeholder Management Design & maintain an E2E operation & governance for both on ground fleet & fleet control setups. Lead software testing, bug reporting, and downtime communication with all relevant parties across all platforms. Oversee vendor operations, system enhancements, and performance. Project Management & Reporting Implement ecosystem projects and support BU ramp‑up and expansion initiatives. Drive cross-functional sustainability, compliance, and productivity agendas. Develop, maintain, and optimize dashboards and reports as per reporting catalog. Represent fleet in all governance meetings with BUs leadership. Deliver assigned productivity and cost avoidance targets Qualifications Experience & Technical Skills 7-9 years of experience in complex operations or shared services environments. Proven team management and leadership experience. Strong working knowledge of telematics systems (AI monitoring, live tracking). Advanced reporting and analytics capabilities. Experience with ticketing and service management systems Technical understanding of monitoring tools, interfaces, and multi‑platform environments. Soft Skills & Competencies Strong customer orientation and track record of delivering high‑quality service. Excellent interpersonal, communication, and cross‑cultural collaboration skills. Strong leadership, coaching, and people‑management capabilities. Ability to multitask and manage time effectively under high‑pressure operations. Commitment to high safety standards and compliance culture. Ability to work with global geographies and diverse stakeholders.

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Responsibilities

The Fleet Control Tower Assoc. Manager leads fleet control and operations teams across the EMEA region, ensuring effective real-time monitoring of fleet maintenance and safety violations. They also drive ecosystem projects, oversee software testing, and lead sustainability and compliance initiatives.