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Flemish speaking Automotive Customer Support at Flowdesk

Madrid, Community of Madrid, Spain -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

0.0

Posted On

04 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Flemish, English, Customer Support, Bilingual, Sales Support, Customer Satisfaction, Brand Representation, Data Collection, Follow-up Calls

Industry

Capital Markets

Description

Are you passionate about the automotive industry? We are looking for a Bilingual Flemish & English Customer Support Specialist to join our team in Spain. The Role: Impact & Responsibilities Lead structured follow-up and support calls with prospective customers after they've expressed interest in a product Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects Ensure all customer interactions align with the quality standards and premium positioning of the brand. What We Are Looking For We value game-changers—people who are curious, adaptable, and genuinely love to help. You'll be a great fit if you have: Linguistic Excellence: Proficiency or bilingual level in Flemish combined with an advanced level of English. Experience: 1 year of experience in Customer Service or Sales roles. What's In It For You? We invest heavily in our people because we know that our success depends on yours. By joining our team, you will enjoy: Stability: A full-time, permanent contract (39 hours/week). Competitive salary package: Base salary + performance bonus + private health insurance Work-Life Balance: A fixed schedule from Monday to Friday, 09:00 – 18:00 (no weekends). Remote flexibility: Work from home from anywhere in Spain. Growth & Training: Fully paid, comprehensive training on our automotive projects, plus access to specialized career development programs and courses.

Responsibilities

The role involves leading structured follow-up and support calls with prospective customers who have shown product interest, while reinforcing brand value and identifying customer concerns like pricing and preferences. Responsibilities also include collecting key insights and summarizing interactions clearly for retailer sales teams.