Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Flemish speaking CS for big booking agency in Athens, Greece - Relocation P at Mercier Consultancy

Antwerp, Antwerp, Belgium -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

0.0

Posted On

22 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Flemish, English, Customer Service, Phone Communication, Email Communication, Chat Communication, Booking Inquiries, Modifications, Cancellations, Complaint Resolution, Record Keeping, Problem-Solving, Multitasking, Teamwork

Industry

Holding Companies

Description

Mercier Consultancy is thrilled to offer an opportunity for a Flemish Speaking Customer Service Representative for a prestigious booking agency in Athens, Greece! We are looking for enthusiastic candidates who are ready to relocate and join our vibrant team, assisting customers in navigating their booking needs. In this role, you will utilize your fluency in Flemish to provide top-notch customer service, resolve inquiries, and ensure a seamless booking experience for clients. This position not only offers an exciting career path but also a relocation package to support your move to Athens. Responsibilities Provide exceptional customer service to Flemish-speaking clients via phone, email, and chat Assist customers with their booking inquiries, modifications, and cancellations Guide clients through the booking process and provide detailed information about services Resolve customer complaints efficiently and seek to enhance their experience Collaborate with other departments to ensure client satisfaction and service efficiency Maintain accurate records of customer interactions and transactions Fluency in Flemish and English, both written and verbal Prior experience in customer service is preferred Strong communication and problem-solving skills Ability to handle multiple tasks in a fast-paced environment Team-oriented mindset with a passion for helping others Willingness to relocate to Athens, Greece; relocation package provided A genuine interest in travel and hospitality is a plus Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Private Health Insurance 50 euros food bonus (if work from office) 2 Extra Salaries Per Year A lot of extra perks

Responsibilities

The representative will provide exceptional customer service to Flemish-speaking clients via phone, email, and chat, assisting them with booking inquiries, modifications, and cancellations. This includes guiding clients through the booking process, resolving complaints efficiently, and maintaining accurate interaction records.