Flemish speaking Customer support for telecommunication department in Bulga at Patrique Mercier Recruitment

Sofia, Sofia-City, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Flemish, Telecommunications, Communication Skills, Interpersonal Skills, Analytical Skills, Attention to Detail, Team Player, Problem Solving, Adaptability, Fast-Paced Environment

Industry

Staffing and Recruiting

Description

📞 Join Our Telecommunications Team! Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for a Flemish Speaking Customer Support representative in the Telecommunications Department, based in beautiful Bulgaria! If you're fluent in Flemish and have a passion for helping customers in the telecom industry, this is the perfect role for you. In this essential position, you will assist Flemish-speaking customers with their telecommunication inquiries, ensuring that they receive top-quality support and solutions. Experience the vibrant culture and stunning landscapes of Bulgaria while working in a collaborative and supportive environment. If you're ready to take a step forward in your career, we want to hear from you! Your Responsibilities Provide exceptional customer support to Flemish-speaking clients through various communication channels, including phone, email, and chat. Assist customers with inquiries related to telecom products and services, providing accurate information and resolving issues. Document customer interactions in our CRM system to maintain up-to-date records. Collaborate with team members to meet service level commitments and enhance customer satisfaction. Engage in ongoing training to stay informed about industry trends and product knowledge improvements. Fluency in Flemish (written and spoken) is essential. A strong commitment to delivering high-quality customer service. Previous experience in customer support or the telecommunications industry is preferred but not mandatory. Excellent communication and interpersonal skills. A proactive team player with a positive attitude. Strong analytical skills and attention to detail. Ability to adapt to a fast-paced work environment and effectively manage multiple tasks. Private Health Insurance Training & Career Development Additional Performance Bonuses No weekends 150 euros towards your flight Active account manager regarding relocation Indefinite contract

Responsibilities

You will assist Flemish-speaking customers with their telecommunication inquiries, ensuring they receive top-quality support. This includes providing accurate information, resolving issues, and documenting customer interactions.