This is a temporary position.
FLEX Director, citizenM Brand Experience Date Created: July 2025 Reports to: MVP, Select Brand Category Leader Department: Global Lodging Products
JOB SUMMARY The Director, citizenM Brand Experience serves as the business and brand leader focused on supporting the citizenM brand during and post-integration. The ideal candidate leads efforts in defining the strategy and guest experience for cross brand and cross discipline efforts in a way that creates maximum profitability. They will be instrumental to the success of this uniquely disruptive brand, helping to drive performance KPIs and support its growth around the world. This leader will be laser-focused on maintaining the “secret sauce” (brand strategies, products, programs, and experiences) of citizenM, while making sure the brand can leverage all the programs, system, and scale that Marriott has to offer. The position will organize, track, and manage the various brand initiatives, updates and communications efforts. The Director will partner closely with a wide range of leaders within and outside of the global lodging product organization, and across HQ and continents. It requires strong relationship development and management as they will partner with Global Design, Global Operations, Global Standards, Continent Brand Leaders, Global Development Leaders, and other key partners within the Customer Group to monitor and track performance and brand health, establish the brand strategy and multi-year planning, and manage the brand performance (as measured by key consumer metrics). Within this framework, the role is a key contributor toward the direction and growth of the broader lifestyle select brand portfolio.

Please refer the Job description for details