FLEX Senior Manager, Inventory Product at SINGAPORE MARRIOTT TANG PLAZA HOTEL

Bethesda, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

71.05

Posted On

21 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Configuration, System Testing, Hospitality Operations, Product Development, CRS Subject Matter Expert, System Configuration, Business Rules, Stakeholder Representation, Process Reviews, User Acceptance Testing, Change Management, Use Case Development, Functional Requirements, Project Planning, Data Analysis, Training Readiness

Industry

Hospitality

Description

This is a temporary position. JOB SUMMARY The Senior Manager, Inventory Product partners closely with the Director of Inventory Product to drive the successful configuration, testing, and rollout of Marriott’s Reservation Platform across multiple integrated systems. Bringing deep expertise in hospitality operations, product development, and best practices, this role plays a critical part in advancing Marriott’s strategy for selling lodging and non-lodging products. As the CRS subject matter expert, the Senior Manager provides trusted guidance on product definition, system configuration, governance, and business rules; represents key stakeholder perspectives across Revenue Management, Reservations, and product teams; and supports informed, timely decision-making in a complex, fast-moving environment. This role also leads business process reviews, user acceptance testing, training readiness, and change management efforts—delivering results with clarity, collaboration, and energy even amid ambiguity. CANDIDATE PROFILE Education and Experience Required * 4-year degree from an accredited university in Business Administration, Hospitality Management, or related major. * 5+ years of relevant professional experience, demonstrating progressive career growth and a pattern of exceptional performance Preferred * 5 years’ experience with Marriott’s systems platforms, which includes: MARSHA, HPP, MarRFP, One Yield, PMS and Total Yield * Prior experience evaluating business processes and successfully implementing medium to large-scale projects. * Experience as a Product Systems owner in the lodging/hospitality industry experience or a related discipline preferred CORE WORK ACTIVITIES * Develops CRS use cases supporting inventory and product definition across property configuration, reservations, groups, pricing/yield, distribution, integrations, and system conversions. * Serves as a Subject Matter Expert on CRS functional requirements and their linkage to Marriott business processes and impacted systems. * Represents stakeholder perspectives including Revenue Management, Reservations, Group Housing, and Sales. * Collaborates cross-functionally to align business strategy and system capabilities. * Provides recommendations to enhance the effectiveness and performance of the reservation platform. * Gathers, prioritizes, and incorporates Continent feedback on requirements and process design. * Supports development, validation, and readiness of training materials to enable successful CRS rollout and adoption. * Maintains ongoing communication and provides regular reporting to the Reservation Platform team. * Reviews QA test cases and executes comprehensive user experience testing. * Documents, tracks, and reports defects within established timelines. * Partners with Marriott Global Technology and third-party vendors to support effective technical implementations. * Develops and manages complex, multi-stakeholder project plans with milestone tracking and status reporting. * Identifies and prioritizes business needs, scenarios, and opportunities, proposing and executing solutions. * Manages priorities, resources, schedules, and dependencies to ensure on-time project delivery. * Executes work plans efficiently to meet performance, budget, and timeline objectives. * Analyzes data and evaluates outcomes to determine optimal solutions and recommendations. * Produces accurate, timely reports, presentations, and data analyses for leadership and stakeholders. * Recommends and drives continuous improvement of processes and programs. * Understands and proactively addresses the needs of key stakeholders. * Develops and delivers clear, targeted presentations for diverse stakeholder audiences. * Supports leadership-defined priorities, schedules, and plans to ensure task completion. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here [https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewf_2025edits_8.19.25.pdf] to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Responsibilities

The Senior Manager drives the configuration, testing, and rollout of Marriott’s Reservation Platform across integrated systems, acting as the CRS subject matter expert to define product, configuration, governance, and business rules. This role also leads business process reviews, user acceptance testing, training readiness, and change management efforts to advance the lodging and non-lodging product sales strategy.