Start Date
Immediate
Expiry Date
20 Oct, 25
Salary
66.39
Posted On
21 Jul, 25
Experience
4 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Access, Eligibility
Industry
Information Technology/IT
This is a temporary position.
The Senior Manager, Loyalty Business Transformation, serves as a key member of the Loyalty Business Transformation Team tasked with transforming Marriott International’s Loyalty platform & operations as part of a multi-year, enterprise-wide effort, laying the foundation for ongoing evolution of Marriott Bonvoy – a best-in-class loyalty program with over 230+ million members encompassing an extraordinary portfolio of 30+ hotel brands at over 10,000 locations globally. Loyalty Business Transformation is an enterprise initiative that requires close & constant coordination + collaboration across a range of disciplines within Marriott International, including, but not limited to, Global Technology, Digital, Loyalty Program + Operations, Global Operations, Finance, Global Cards, Owner Franchise Services, and Continent teams along with 3rd parties (Vendors, Consulting firms & Support Organizations).
This role will be focused on supporting definition, socialization, management & execution of identified Loyalty Business Transformation initiatives in close coordination with Global Loyalty senior leadership and Marriott’s Business Transformation Office (BTO). This role will assist and/or lead efforts in shaping change strategy (e.g., definition of business objectives, decisioning related to member/associate experience) and gaining stakeholder alignment to support desired evolution of Marriott Bonvoy. This position will also be responsible for day-to-day strategy execution support—managing program scope/funding, milestone tracking, identifying and mitigating risks as they may arise, facilitating decision making forums and prioritization efforts to allow efficient and effective transformation operations.
This role reports directly to the Sr. Director, Loyalty Business Transformation and is a part of the Global Loyalty Program Management team.
DEMONSTRATE AND APPLY DISCIPLINE KNOWLEDGE.
Please refer the Job description for details