FLEX Senior Manager, Loyalty Business Transformation at Marriott International
Bethesda, MD 20814, USA -
Full Time


Start Date

Immediate

Expiry Date

20 Oct, 25

Salary

66.39

Posted On

21 Jul, 25

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Access, Eligibility

Industry

Information Technology/IT

Description

This is a temporary position.
The Senior Manager, Loyalty Business Transformation, serves as a key member of the Loyalty Business Transformation Team tasked with transforming Marriott International’s Loyalty platform & operations as part of a multi-year, enterprise-wide effort, laying the foundation for ongoing evolution of Marriott Bonvoy – a best-in-class loyalty program with over 230+ million members encompassing an extraordinary portfolio of 30+ hotel brands at over 10,000 locations globally. Loyalty Business Transformation is an enterprise initiative that requires close & constant coordination + collaboration across a range of disciplines within Marriott International, including, but not limited to, Global Technology, Digital, Loyalty Program + Operations, Global Operations, Finance, Global Cards, Owner Franchise Services, and Continent teams along with 3rd parties (Vendors, Consulting firms & Support Organizations).
This role will be focused on supporting definition, socialization, management & execution of identified Loyalty Business Transformation initiatives in close coordination with Global Loyalty senior leadership and Marriott’s Business Transformation Office (BTO). This role will assist and/or lead efforts in shaping change strategy (e.g., definition of business objectives, decisioning related to member/associate experience) and gaining stakeholder alignment to support desired evolution of Marriott Bonvoy. This position will also be responsible for day-to-day strategy execution support—managing program scope/funding, milestone tracking, identifying and mitigating risks as they may arise, facilitating decision making forums and prioritization efforts to allow efficient and effective transformation operations.
This role reports directly to the Sr. Director, Loyalty Business Transformation and is a part of the Global Loyalty Program Management team.

DEMONSTRATE AND APPLY DISCIPLINE KNOWLEDGE.

  • Provide technical expertise and support to persons inside and outside of the department.
  • Demonstrates knowledge of job-relevant issues, products, systems, and processes.
  • Demonstrates knowledge of function-specific procedures.
  • Keeps up-to-date technically and applies new knowledge to job.
    The pay range for this position is $52.06 to $66.39 per hour.
    FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
    Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD.
    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Responsibilities

Please refer the Job description for details

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