FLEXCUBE Production Support at Burjline Builders
İzmir, Aegean Region, Turkey -
Full Time


Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Banking Operations, Oracle SQL, Unix/Linux Commands, Log Analysis, File Handling, Middleware Components, WebLogic, MQ, OHS, System Integrations, ITIL Processes, Incident Management, Problem Management, Change Management, Communication Skills, Documentation Skills

Industry

Construction

Description
Title: FLEXCUBE Production Support Location: Offshore Pakistan - Remote Duration: 6-month contract with possibility of extension Job Description: The objective of this engagement is to provide Level 0 and Level 1 production support services for the Oracle FLEXCUBE Core Banking platform and its integrated ecosystem at Client. The service provider will ensure operational stability, timely resolution of incidents and service requests, support audits, and execution of recurring operational tasks in alignment with Client’s IT governance framework. Required Skills and Knowledge: To be effective in this role, the team need a mix of technical, functional and soft skills. Good understanding of banking operations (retail, corporate, Islamic, trade modules in FLEXCUBE) and EOD/BOD processing. Technical proficiency in Oracle SQL, Unix/Linux commands, log analysis, and file handling. Familiarity with middleware components (e.g., WebLogic, MQ, OHS) and system integrations. Working knowledge of ITIL processes (Incident, Problem, Change Management). Strong communication, documentation, and stakeholder coordination skills. Awareness of audit, compliance, and regulatory standards applicable to banking operations. Min exp 1 year relevant Support Shift Timing 24/7 or as agreed operating model with shift handovers. Support coverage to align with Client’s business hours and extended hours for EOD/BOD cycles and global market timings.
Responsibilities
Provide Level 0 and Level 1 production support services for the Oracle FLEXCUBE Core Banking platform. Ensure operational stability, timely resolution of incidents, and support audits in alignment with Client’s IT governance framework.
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