Flexible Bank Housing Concierge at Home Group

Birmingham, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

12.6

Posted On

29 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Health And Safety Management, Proactive Problem Solving, Decision Making, CCTV Monitoring, Flexibility, Team Collaboration, Cleaning

Industry

Non-profit Organizations

Description

Flexible Bank Housing Concierge (Nights) Pay £12.60 per hour, plus great benefits Casual / Flexible Work, hours to suit you Birmingham We can’t offer a CoS for this role Home, a place where you belong Have you been looking to earn some extra cash while keeping to your current commitments? Now you can! What’s more, you’ll be making a difference! This is an exciting time to join Home Group – one of the UK’s largest housing providers and be part of our brilliant flexible bank. You’ll be supporting our amazing customers while picking and choosing the shifts you want to work. What you’ll do There is so much more involved than just (night working), stuck in an office monitoring CCTV or patrolling the premises. The first line of support for our customers when our wider team or their own support network isn’t around to help! You’ll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure. Thinking on your feet and managing a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services. Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well! Why join us This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work! You have Confidence to work in different services, locations or teams and get on with colleagues Passion and experience in supporting others, ideally in a supported housing setting The ability to be proactive, stepping in to resolve incidents before they escalate Flexibility to work at short notice, as you’ll be the one picking your next shift Calm, confident decision-making even under pressure Able to use technology to monitor CCTV and update records. Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits You’ll work core hours between 5 pm and 9 am Although you’ll work nights (lone work), we do get together regularly for training and team meetings. You need an Enhanced with barring list (we pay for it) What’s in it for you? We’re a living wage employer. That means you’re paid a fair hourly rate for every hour that you work. On top of this, you’ll also receive holiday pay This is a job with weekly pay and you’ll be paid 1 week in arrears from when you worked After you have been paid for your first shift, you’ll get access to our brilliant shopping discount scheme! Over 800 high street discounts on groceries, holidays, and days out. Save money with us You’ll get access to our excellent learning portal to develop your skills further We’re sure you’ll enjoy working for us, so if you want to stick around, you’re able to apply for all Home Group Job Opportunities (even the internal only ones!) Find out more Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply. Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk Central Supported Portfolio 605

Responsibilities

You will be the first line of support for customers, managing health and safety, and patrolling the building. Additionally, you will investigate suspicious activity and maintain cleanliness.