At Electrosonic, we’re on a mission. A mission to design, build and support innovative technology solutions that create lasting experiences for people to live, work and play. We’re looking for passionate, dedicated gamechangers to join our team and drive the future of Electrosonic.
Think you have what it takes? Read on…

COMPANY DESCRIPTION:

Electrosonic is a worldwide audio-visual company with extensive experience in designing, project managing, engineering and supporting AV systems and products. Founded in 1964, the company has always been among the first to apply new technology to create tailored, state-of-the-art solutions that meet the challenges of the professional AV market. With over 50 years of experience working on complex projects, both large and small and in multiple geographic territories, Electrosonic has developed a reputation that is unsurpassed in the industry. Many of Electrosonic’s projects have been recognized with key industry and sector awards. Electrosonic aims to develop lasting relationships by working in partnership with our customers and suppliers and all others involved in the project

MAIN PURPOSE OF POSITION

You will provide customer facing BAU support across the Company’s client business units and outside clients in the safe and correct preparation, implementation and operation of all aspects of all audio-visual, video conference, display and presentation technologies. Additionally, you will provide cover, as necessary, for staff absences, periods of peak demand and to provide a service to clients requiring ad hoc and specialist support
Working hours are primarily between the core hours of 7:00am – 7:00pm (Mon-Fri) based on a 40-hour week (not including an hour lunch break) across a number of shifts as required to cover the business and are subject to short notice changes. There will be instances due to the nature of client events where it is expected that you will be required to work outside of these core hours and on some weekends to accommodate start and finish times.
Close communication in and out of shifts with the Onsite Admin Team.

WHAT YOU WILL BE DOING

• Work within the FST team to provide support on client sites for general BAU AV support and events support where required.
• To operate and support presentation, conference, collaboration and associated control systems.
• Setting up, operating and breaking down of Audio-Visual systems as per the client’s requirements.
• Running the AV aspect of presentations for high profile meetings.
• Conduct training and support all aspects of system operation to colleagues and clients as identified by management.
• To oversee the booking, allocation and support of equipment for events and provide feedback upon event conclusion.
• To maintain a smart appearance at all times and to react to urgent situations in a calm manner.
• To substitute for any other role within the department, when required.
• To ensure all paperwork is completed on time and filled out completely, as required.
• To ensure all work is performed to Company standards and that quality techniques are practiced.
• Promote and adhere to the Company’s ISO policy and procedures.
• Understands and recognises the importance of safe working practices in compliance with the Company’s safety policy with safety of self and others in mind at all times.
• To ensure mandatory compliance with information security policies, standards and procedures.
• Other duties as required or assigned by company or client management.