FlexStaff Sales Support Specialist- Luxury Car dealership at FlexStaff Career Site

Village of New Hyde Park, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

30.0

Posted On

09 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Streams Integration, Manual File Checking, Excel Spreadsheet Updating, Customer Record Verification, CRM Monitoring, Task Management, Customer Communication, Email Communication, Text Communication, Follow Up Monitoring, Attention To Detail, Monthly Reporting, Sales Credit Tracking

Industry

Staffing and Recruiting

Description

FlexStaff is hiring a temporary Sales Support Specialist for our client, a luxury car dealership in Manhattan for a period of approximately 3 months to cover a maternity leave. You will be working 100% on site and the hours are Monday-Friday from 9am-5pm. In this role, you will be required to integrate with the sales, service and parts departments and look at various data streams that come in. It is a lot of manual checking of files and updating excel spreadsheets . You will be going through thousands of files per month, checking against customer records. Their CRM is called Momentum and it assigns tasks that have been prebuilt into the CRM. Communications are sent to customers via email or text, whether they are being reached out to for sales or service. Files will show if an advisor had reached out to a customer, but if a customer has not responded, it flags the advisor to do a follow up. Your role will be to monitor and mark it in the system, which is a manual and tedious process, so paying attention to detail is critical in this role. You will also be responsible for monthly reports which come in from the dealerships corporate North America headquarters and there you can track to make sure the dealership has been given credit for all the sales for that month. This role is 100% on site. Hours are 9-5pm M-F until approximately end of May or possibly through June. *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts

Responsibilities

This role involves integrating with sales, service, and parts departments to manually check thousands of files monthly against customer records and update Excel spreadsheets. Responsibilities also include monitoring the Momentum CRM for customer outreach follow-ups and preparing monthly sales credit reports from corporate headquarters.