JOB DESCRIPTION

We are looking for a flexible, part time (20hrs minimum) Flight Coordinator to support our expanding business at Manchester Airport. Start date will be as soon as possible.
The successful applicant would be expected to work weekends, evenings and bank holidays.
The position will suit someone with airport handling experience wishing to broaden their knowledge to include all aspects of airline operations.
Global Air Support (GAS) has been assisting airlines with airport ground operations for over 15 years, we support a growing number of operators within the UK.

EXPERIENCE

• Airport Handling Agent / Airline experience - Essential - Any applicants without relevant experience will be rejected
• Basic computer skills (excel, word, email) - Required

QUALIFICATIONS

• Minimum level of education GCSE or equivalent - Required
• Ability to provide 5 years references - Essential

• To be in attendance during the operational hours of the aircraft turnaround. i.e. during check-in and on arrival of the aircraft through to departure.
• To act at all times in the best interests of the airline and represent them in a high profile and professional manner
• Endeavour to assist and improve on-time performance
• Deal with questions and problems associated with travelling guests, including but not limited to; ticketing, passports, visas, excess baggage, denied boarding, late check-in and missed flights
• To ensure all check-in desks are ready and staff are available 3 hours prior to the Scheduled Time of Departure. All relevant display boards and passenger information is made available
• Monitoring and enforcing cabin bag allowance and make sure it is adhered to at check-in and at gate as per airline policy
• Meet aircraft at gate, liaise with crew, ensure smooth boarding and correct loading processes have been adhered to within the airline loading instructions
• Complete flight management report
• Monitor and report on ground handling services, identifying weaknesses and areas of improvements