JOB SUMMARY

The Flight Operations Officer is responsible for the execution of the daily base flight schedule. They will interface with a number of internal and external stakeholders to manage the safe, compliant and efficient delivery of the programme, whilst upholding a high standard of service to NHV’s clients.
The position an operational as well as administrative function, part of the operations department, and reports directly to the Base Manager.

SKILLS & EXPERIENCE

• Previous aviation experience
• Possess professional, friendly and customer-focused personality
• Willingness to learn and develop
• Proven ability to work under pressure
• Sound knowledge and understanding of flight planning, weather reports and NOTAMS would be advantageous.
• Working knowledge of company Flight Time Limitations – Desirable
• Vantage experience – Desirable
• Previous experience in aviation operations role would be an advantage.

• The Flight Operations Officer primary accountabilities & responsibilities are as follows:
• Maintain and monitor the flight schedule – Including flight watch of aircraft operating from Blackpool base
• Maintain a weather and NOTAM watch appropriate to the operation
• Manage Crewing of the programme, including ensuring compliance with the company Flight Time Limitations scheme
• Provide required operational paperwork to Flight Crew to deliver flights
• Key point of contact for clients – Liaise as required regarding changes, disruption and any issues in delivery of the flying programme. Assist with enquires and queries as needed.
• Liaison with Air Traffic Control at Blackpool Airport
• Liaison with Engineering Team to ensure fleet optimisation and availability
• Liaise with internal departments as required on current operational matters
• Work with and supervise the on-shift Ground Handling Agents to ensure the safe, compliant and timely processing of passengers, baggage and freight
• Ensure all customer and internal reports are completed and distributed on time and in full
• Ensure all administration is carried out to the required standard and regulations