JOB SUMMARY

We are Edmonton’s top destination for realistic flight and racing simulator experiences. We provide unforgettable entertainment for aviation enthusiasts, gamers, tourists, and corporate groups. We’re looking for Flight Simulator Specialists who have aviation experience, love working with people, and can deliver exceptional customer service. The Modeling & Simulation Specialist plays a crucial role in developing and implementing models and simulations that support various projects within the organization. This position requires a blend of technical expertise, analytical skills, and effective communication to ensure that simulations are accurate and meet the needs of stakeholders. The ideal candidate will have a strong foundation in mechanical knowledge and be proficient in multiple languages, enhancing collaboration with diverse teams.

SKILLS

• Strong mechanical knowledge to understand the systems being modeled.
• Proficiency in English is required; additional language skills in French, Spanish, Chinese, Hindi, or other languages are highly desirable.
• Excellent customer service skills to effectively engage with clients and team members.
• Strong mathematical abilities for accurate modeling and simulation analysis.
• Leadership capabilities with experience in supervising teams or projects.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Familiarity with GIS tools for spatial data analysis. This position is ideal for individuals who are passionate about modeling and simulation, possess strong analytical skills, and thrive in a collaborative environment.

• Welcome guests and provide outstanding customer experiences
• Give safety briefings and explain flight controls before sessions
• Operate state-of-the-art flight simulators for individual and group bookings
• Guide customers through realistic flight scenarios
• Troubleshoot basic technical issues (training provided)
• Maintain simulator equipment and ensure a safe, clean environment
• Support special events, parties, and corporate functions
• Develop, validate, and maintain simulation models to support project objectives.
• Collaborate with cross-functional teams to gather requirements and ensure alignment on simulation outcomes.
• Analyze data from simulations to provide insights and recommendations for decision-making.
• Prepare detailed reports and presentations to communicate findings to stakeholders.
• Supervise junior team members and provide leadership in modeling techniques and best practices.
• Utilize Geographic Information Systems (GIS) for spatial analysis as required by projects.
• Provide exceptional customer service by addressing inquiries related to modeling processes and outcomes.