Float Member Service Advisor at Reliant Community Federal Credit Union

Town of Webster, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

28.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Professional Attitude, Positive Attitude, Member Service, Transaction Processing, Confidentiality, Accuracy, Product Referral, Financial Counseling, Communication, Cash Handling, Sales, Customer Service, Teamwork, Flexibility

Industry

Banking

Description

Description Status: Hourly/Non-exempt Location: Primary coverage in Webster, Sodus and Irondequoit branches, but will travel where needed. Shift/Hours: Full-time, based on business needs. Business hours are Monday-Thursday 9am-4pm, Friday 9am-5pm and Saturday 9am-12pm. Must be flexible to meet current and future business needs. General Summary: Our MSA's work directly with our members each and every day, they are a strong representation of the credit union and our culture! Reliant Credit Union, ranked one of Rochester's top mid-sized workplaces eight years in a row, is seeking to add an energetic team member for our Webster, NY branch. As an MSA at Reliant, you will: Provide a positive member experience. Perform routine member transactions in a professional, confidential, and accurate manner. Actively discuss and refer Reliant’s products and services with members and potential members. Identify ways to improve members’ financial lives by saving them time and/or money, or by counseling members on appropriate use of their accounts. Experience professional development opportunities! We offer an excellent teamwork environment based on Accountability, Respect, and Teamwork, (ART), along with an excellent benefits package including our 401k retirement plan, life insurance benefits, insurance coverage options, career clothing, and other employee perks. Requirements Knowledge, Skills & Abilities: Professional and positive attitude, with a desire to help others Confidence to recommend products and services Excellent oral and written communication skills Ability to work in a fast-paced environment independently as well as with a team Ability to work a flexible schedule, including Saturdays Required Training and Experience: High school diploma or equivalent is desired Previous cash handling, sales or customer service experience Physical Requirements: Use keyboard, monitor, telephone, and other standard office equipment. Lift and move a minimum of 20 pounds. Capable of regular, reliable and timely attendance Candidates considered for hire are subject to credit and other employment reference checks. Reliant Community Federal Credit Union is proud to be an Equal Opportunity Employer, AA Disability/Veteran. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 800-724-9282 or email at careers@reliantcu.com.

Responsibilities

Member Service Advisors work directly with members daily, serving as a strong representation of the credit union's culture while performing routine transactions professionally and accurately. They must actively discuss and refer the credit union's products and services to members and potential members.