Float Member Service Advisor at Reliant Community Federal Credit Union

Rochester, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

28.0

Posted On

30 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Sales, Communication Skills, Professionalism, Teamwork, Problem Solving, Attention To Detail, Interpersonal Skills, Time Management

Industry

Banking

Description

Description Status: Hourly/Non-exempt Location: Monroe County Branches (Brockport, Henrietta, Irondequoit & Webster) Shift/Hours: Full-time, based on business needs. Business hours are Monday-Thursday 9am-4pm, Friday 9am-5pm and Saturday 9am-12pm. Must be flexible to meet current and future business needs. General Summary: Do you have a passion for helping people? If so, we are looking to hire you for a very important position, Member Service Advisor (MSA)! Our MSA's work directly with our members each and every day, they are a strong representation of the credit union and our culture! Reliant Credit Union, ranked one of Rochester's top mid-sized workplaces eight years in a row, is seeking to add an energetic team member to support our Monroe County Branches. As an MSA at Reliant, you will: Provide a positive member experience. Perform routine member transactions in a professional, confidential, and accurate manner. Assure that Reliant products and services are provided to our members. Experience exciting career opportunities! We offer an excellent teamwork environment based on Accountability, Respect, and Teamwork, (ART), along with an excellent benefits package including our 401k retirement plan, life insurance benefits, insurance coverage options, career clothing, and other employee perks. Requirements Knowledge, Skills & Abilities: Professional and positive attitude, with a desire to help others Confidence to recommend products and services Excellent oral and written communication skills Ability to work in a fast-paced environment independently as well as with a team Ability to work a flexible schedule, including Saturdays Required Training and Experience: High school diploma or equivalent is required. Previous cash handling, sales or customer service experience Physical Requirements: Use keyboard, monitor, telephone, and other standard office equipment. Lift and move a minimum of 20 pounds. Capable of regular, reliable and timely attendance Candidates considered for hire are subject to credit and other employment reference checks. Reliant Community Federal Credit Union is proud to be an Equal Opportunity Employer, AA Disability/Veteran. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 800-724-9282 or email at careers@reliantcu.com.

Responsibilities

The Member Service Advisor provides a positive experience by performing routine member transactions accurately and professionally. They are responsible for promoting and recommending credit union products and services to members.