Floor Assistant / Host at Kei Concepts

Irvine, California, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Oct, 26

Salary

17.0

Posted On

09 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Table Setting, Point-of-Sale System, Communication, Time Management, Sanitation Standards, Food Handling, Multitasking, Basic Math, Teamwork

Industry

Restaurants

Description

JOB TITLE: FRONT-OF-HOUSE FLOOR ASSISTANT & HOST Location: NEP Cafe – Irvine, CA Company: Kei Concepts Job Type: Part-time Pay: $17.00/hour + tips WHAT’S IN IT FOR YOU * Paid sick time accrual from your first day * Opportunities for advancement * Team bonding * Employee discount * Flexible schedule * Paid training * Referral program SCHEDULE * Part-time * Morning and night shifts * Weekend availability required * Holiday availability required HOST RESPONSIBILITIES * Greet incoming and departing guests warmly with a genuine smile and eye contact * Escort guests to their assigned dining area and present menus * Use visual cues to seat guests based on availability and guest preference * Inform guests of current promotions and ensure a smooth handoff to the service team * Answer incoming calls and provide appropriate guest service * Manage the flow of guests into the dining area and provide accurate wait times when needed * Prioritize guests with reservations * Remain observant of guest needs throughout the dining experience * Support dining room staff by setting and clearing tables, replenishing water, and serving beverages * Protect the establishment and guests by following sanitation, safety, and alcohol control policies FLOOR ASSISTANT RESPONSIBILITIES * Obtain service area assignment at the beginning of each shift * Promptly greet guests once they are seated and provide water * Remove used tableware between courses and provide new tableware as needed * Clear tables after guests leave and bring tableware to the dish area * Clean and reset tabletops, chairs, booths, and surrounding floor areas between seating * Respond appropriately to guest requests * Assist with prompt food delivery * Thank guests as they are leaving * Fill in as needed to ensure smooth and efficient restaurant operations * Follow direction from the restaurant manager or immediate supervisor * Attend scheduled employee meetings and provide suggestions for improvement * Assist with additional tasks as needed, including light food preparation when necessary WHAT YOU’LL BRING TO THE TABLE * Minimum 2 years of serving experience required * Paid Food Handler Card training provided * Responsible Beverage Service certification, if required * Ability to provide friendly, professional, and attentive guest service * Basic knowledge of dining room and service procedures * Ability to communicate clearly with guests and team members * Ability to work in a fast-paced restaurant environment * Ability to reach, bend, stoop, and frequently lift up to 50 pounds * Ability to stand and walk for long periods of time * Flexible and adaptable schedule, including evenings, weekends, and holidays * Strong attention to detail, cleanliness, and sanitation standards * Basic math skills and ability to handle money and operate a point-of-sale system * Knowledge of basic sanitation requirements and food handling safety standards WHO WE ARE At Kei Concepts, we are on a mission to craft a restaurant ecosystem that is a true work of art. Every plate we serve is a canvas showcasing culinary mastery, and our service is a warm, inviting embrace. We are not just creating dining experiences; we are crafting memories that last a lifetime. Join us, and let’s elevate the art of food and service together. https://www.keiconcepts.info/ [https://www.keiconcepts.info/]

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Responsibilities

Manage guest flow by greeting, seating, and providing accurate wait times while maintaining a welcoming atmosphere. Support dining room operations by clearing tables, serving beverages, and assisting with food delivery.