Floor Coverage Manager Club 1 FT at THE PLEX LLC

, California, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Jan, 26

Salary

23.0

Posted On

02 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Interpersonal Skills, Verbal Communication, Written Communication, Time Management, Organizational Skills, CPR Certification, Observant, Emergency Response, Housekeeping Standards, Staff Coordination, Inventory Management, Problem Solving, Safety Standards, Team Leadership, Member Services

Industry

Recreational Facilities

Description

Job Details Level: Experienced Job Location: San Jose, CA Position Type: Full Time Salary Range: $20.00 - $23.00 Hourly Job Shift: Any Description The Plex is your premier destination for family fun, event planning, sports, dining, parties, and more. Our 3 operating businesses (The Plex Athletic Club, Sports, and The Penalty Box Bar and Grill) offers 240,000 square feet of entertainment space under one roof where you will find everything you need for fun, fitness, family activities, food & beverage, parties, and social events. Open 7-days a week, our facility offers an arcade of games, bocce ball, bouncy houses, wall climbing, cornhole, darts, pizza, sushi, tapas, a vast beer wall and so much more. Job Summary: Under general supervision, the floor coverage manager ensures the club is clean, safe, and efficiently and properly operated in all departments throughout the day. This may include early morning hours during club opening, and evenings during club closing. The floor coverage manager will address any gaps the departments may have during their shift. In addition, they will ensure the club meets or exceeds The Plex Athletic Club’s and IHRSA standards for cleanliness, safety, and member service. Duties/Responsibilities: Ensure that club is opened properly, according to club standards/policies; submit completed checklists to Membership Manager Acts as general "on-the-floor" supervision of all early morning staff and night crew. Ensure that all club departments are properly staffed and operate according to club standards. Handle all member and or employee incidents, accidents, or problems. May coordinate responses during an emergency event and coordinate with appropriate parties: loss of electricity; fire and/or fire alarms; earthquake; other natural disasters; major injury / illness of member or staff; club equipment breakdown; etc. Ensure that all housekeeping staff complete checklists and that the Club meets all cleanliness and safety standards. Ensure that all point-of-sale registers are well-stocked with change; ensure drops are completed at the end of each shift. Be responsible for the club’s master key(s) and the walkie talkie. Cover breaks in any department where required. Reallocate staff between departments where necessary. May give club tours and administer guest passes to prospective members following sales protocols. Handle lost and found items and claims; ensure secure storage and logged. Practice energy conservation (i.e., ensuring lights are off when not in use) Check pool and spa chemical readings at prescribed intervals; adjust as necessary and report to Club Management Complete any projects as assigned by the management team. Communicate to department managers any problems or issues handled in their absence via daily report. Support Membership Services in member account maintenance. Daily inventory count for Pro Shop. Required Skills/Abilities: Customer Service Obsession with excellent interpersonal skills Excellent verbal and written communication skills. Time management and organizational skills Education and Experience: High school diploma or equivalent. 2 plus years related experience in direct field. Current CPR certification Physical Requirements: Standing and walking for prolonged period Must be observant to all member activities and surroundings with a keen eye, prepared for any emergency response. Walking, kneeling, bending Lifting and carrying (up to 50 lbs.) Set-up and take-down of light equipment. Climbing stairs and ladders Working with chemicals and other potentially hazardous materials Qualifications

Responsibilities

The Floor Coverage Manager ensures the club operates efficiently and safely, addressing any departmental gaps during their shift. They oversee staff, handle incidents, and maintain cleanliness and safety standards throughout the facility.